Lunella

100 Cambridge Street, Suite 1400, 02114, Boston, United States
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3.70
Based on 20 Reviews

5

60.00%

4

10.00%

3

0.00%

2

0.00%

1

30.00%
About Lunella

Lunella LLC is on a mission to improve the lives of the millions of people who suffer from sleep apnea but don’t know it yet. The company offers an affordable service designed to make it easy for consumers to have this serious sleep condition diagnosed and get a prescription for treatment, if necessary.

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CSR
GB

Easy to do the test Easy to do the test. I had a previous sleep study in a hospital setting which was inconclusive and they wanted me to do another in-hospital test. I personally decided to do a through Lunella instead - and it confirmed sleep apnea and was able to sleep in my own bed for the test. I've now had a machine for a month now and sleep like a baby!

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M M
GB

Not happy w/ this unit and would… Not happy w/ this unit and would recommend purchasing another brand. First, the unit came w/ a battery that promptly stopped working after about 2 minutes. So I guess the company thought they could increase their profit margin by reusing batteries or something like that but instead it makes the customer feel like they weren't worth the $2 to receive a new, fresh battery that actually worked. I couldn't immediately use the product until I could go out and purchase the required battery, so that caused a delay (and frustration on my part.) Then, after I did the sleep test, I could find NO information on how I would get the results of the sleep test. I searched for HOURS. All the information the company puts out about the product is geared towards selling you the unit but once that part is done, the company seems to have little interest in ensuring purchasers can actually use the product and get the results they paid for. I still have not found any information that explains to me how I will get the sleep test results (I'm still waiting for customer service to respond to my inquiry) so it appears I spent almost $300 on a product from a company that, once it gets your money for the product, doesn't seem to give a damn if you get anything from it. Even if someone eventually contacts me to explain how I can get the results from the sleep test, I'm so frustrated from the hours I spent looking for this info. that it is NOT worth the frustration. i would suggest NOT purchasing this item for the reasons stated above. No one wants to spend their time frustrated and that seems to be all I have gotten out of the product so far. Avoid purchasing this sleep test - it's a waste of your time.

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J.B.
GB

The assessment and check out were a… The assessment and check out were a breeze and I received a follow up call within minutes explaining the next step

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Leslie Knopp
GB

Very self explanatory and easy to set… Very self explanatory and easy to set up. I had a question about internet connection which was answered immediately and very well by a very helpful person at the phone number provided. I am looking forward to getting my results.

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Angie Martillaro
GB

I have not received my results in over… I have not received my results in over a week!! I have called three times only to be told they would put in a ticket to get me my results. I want a refund!!!!

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