Things were promised and or implied… Things were promised and or implied that I would be set up with a therapist that work with me and this devise they would also knowing something about the device but once I had the device in hand everybody got paid and walked sway. I have the devise sitting here as I continue to go to rehab for walking issues.

Highly recommend Bioness All of the Bioness representatives I collaborated with throughout the process were extremely caring, knowledgeable as well as honest. Especially my main rep Megan Rao who supports the Northeast. Megan made my experience everything I would have expected and more. She should be recognized for her expertise, honesty, flexibility and knowledge. She never rushed me, and was always an excellent listener as well as super supportive with my MS condition.

The purchase and training process was… This review is by Adele Bonassi - I am the patient. Not my husband. For some reason it comes up John Bonassi. The purchase and training process was far from smooth. The device was ordered and received fairly quickly but I found out after it was received that I had to travel to Bioness to get fitted properly. After going round and round I was setup with UPMC physical therapy for one appointment (that was not free). I do not understand to this day why Bioness would not visit my home to get me set up. I was lead to believe that they would when I went through the ordering process.

Kyle was extremely clear and concise. Kyle was extremely clear and concise during his explanation and demo of my L300 Go.

Fees that you are responsible for if you return Rep that I met with was excellent and took his time to listen and set me up based on my needs. The only issue I have is the restocking charges. &600/unit is a bit extreme. This was not even mentioned to me as I was signing all the papers. Not fair. Different when you have someone there guiding you through everything and different when you arenon your own. Wouldnt recommend otherwise