After placing our order online After placing our order online, Marc’s Mobility called to confirm that the batteries ordered were correct for our wheelchair. The batteries were then delivered on a very timely basis.

Even gave me financial advice! After I checked out the website I called them on the phone to make sure the lift I wanted would work with my type of vehicle. I then wanted to find out if they would hold the used lift I wanted while I worked on getting a loan. He then suggested which loan company would give me the best deal. (This was only after I asked!) They were friendly and prompt at the appointment they set for me to get my wheelchair lift installed They were also very informative. They showed how to work the lift and let me try myself.

If you want, need a new chair, this is a place to go I came across Mark’s mobility if he years ago, and I was involved in the accident and I had to replace my power chair quickly. I called them up and talked to Sal and was able to get something actually better than what I even had. I quickly got the chair within three days of even talking to them I was very happy because everything they said was true, the bumpy part of the experience happened after the cell when I had a multi charger that Permobi replaced. I also had a bag cable that they quickly sent out a replacement for my experience with Mark’s mobility is really good quickly and listen to my needs and fit me to the chair that actually wanted and not something that we just do for the time being, thank you Sal. Thank you, Mark and Alex for all your help.

Personal Touch Fast service, personal touch and exactly the product that we needed. Personal touch with phone calls after we had placed the order and, the Youtube demo of the item that we purchased was the icing on the cake. It's hard to find that type of customer service in these days and times.

Overall happy Good vids your team made helped a lot with putting it together…paper instructions were terrible. Works great…securing the two covers was a little wonky…not a great design to fit tightly, but made it work and everything else worked great. Turns on a dime! Also great customer service…friendly and informative, and helped us get a rebate on the tax. Thanks!