Tracey C
GBHappy with product/company. Fast shipping, excellent support. Note: despite the company specifying the size truck that would get up our driveway, it came on a 53’ truck, meaning we had to meet it at the road with our pickup. (This has happened before.)
Davidsonville
FIFast, friendly, efficient We live in Hawaii and could not get any vendors here to return calls for a scooter so I went to the Pride Mobility website and sought an online dealer. We could not be more pleased with the customer service for Marcs Mobility. They were efficient, fair, friendly and informative. Very good customer service for sure.
Gabriel McCallum
GBOverall happy Good vids your team made helped a lot with putting it together…paper instructions were terrible. Works great…securing the two covers was a little wonky…not a great design to fit tightly, but made it work and everything else worked great. Turns on a dime! Also great customer service…friendly and informative, and helped us get a rebate on the tax. Thanks!
Jane Burns
GBEven gave me financial advice! After I checked out the website I called them on the phone to make sure the lift I wanted would work with my type of vehicle. I then wanted to find out if they would hold the used lift I wanted while I worked on getting a loan. He then suggested which loan company would give me the best deal. (This was only after I asked!) They were friendly and prompt at the appointment they set for me to get my wheelchair lift installed They were also very informative. They showed how to work the lift and let me try myself.
Jen
GBFast service! I appreciated the follow up email and phone to verify the product would work with my current lift. Great customer service! very fast shipping.