The Jazzy Carbon is wonderful The Jazzy Carbon is wonderful. However, I still have not received my additional battery, which I have already been charged for. That is the cause of the 4 stars instead of 5 Star.

Personal Touch Fast service, personal touch and exactly the product that we needed. Personal touch with phone calls after we had placed the order and, the Youtube demo of the item that we purchased was the icing on the cake. It's hard to find that type of customer service in these days and times.

If you want, need a new chair, this is a place to go I came across Mark’s mobility if he years ago, and I was involved in the accident and I had to replace my power chair quickly. I called them up and talked to Sal and was able to get something actually better than what I even had. I quickly got the chair within three days of even talking to them I was very happy because everything they said was true, the bumpy part of the experience happened after the cell when I had a multi charger that Permobi replaced. I also had a bag cable that they quickly sent out a replacement for my experience with Mark’s mobility is really good quickly and listen to my needs and fit me to the chair that actually wanted and not something that we just do for the time being, thank you Sal. Thank you, Mark and Alex for all your help.

From start to finish very helpful From start to finish very helpful. Understands disabilities. Put together for me and repackaged . Got me a tax savings I didn’t know about. Calls back even in weekend

Overall happy Good vids your team made helped a lot with putting it together…paper instructions were terrible. Works great…securing the two covers was a little wonky…not a great design to fit tightly, but made it work and everything else worked great. Turns on a dime! Also great customer service…friendly and informative, and helped us get a rebate on the tax. Thanks!