Felecia Jasper-Mitchell
GBI just ordered a travel chair for mom I just ordered a travel chair for my mom. As soon as the order was complete, I received a call from marcsmobility to go over the features and ensure that I had the right chair for our needs. I received information right away about the accessories. This was awesome customer service. To top off the wonderful customer service, my mom also recipient a call to verify address and shipping, as well as to see if she had questions. This company is the best company to use for mobility needs.
Davidsonville
FIFast, friendly, efficient We live in Hawaii and could not get any vendors here to return calls for a scooter so I went to the Pride Mobility website and sought an online dealer. We could not be more pleased with the customer service for Marcs Mobility. They were efficient, fair, friendly and informative. Very good customer service for sure.
Michael Brown
GBSal was great at explaining and getting… Sal was great at explaining and getting items shipped. What I was disappointed with was when I left items in my shopping cart your company was quick to let me know that I didn’t finish checking out, even got a phone call the following day from an employee seeing if I was still interested. But the day after I made a 3000.00 purchase I got an email advertising 10% off. I called and spoke with a lady that said I would get a call back. Must not be important after making the purchase still waiting for the return call. And that was January 9.
Nichole F
GBTrusted Source I relied on their many detailed YouTube videos to guide the purchase of a folding electric wheelchair. So when it came time to the purchase, Marc's Mobility was a trusted source to buy from as well! Thorough and easy to work with.
Gabriel McCallum
GBOverall happy Good vids your team made helped a lot with putting it together…paper instructions were terrible. Works great…securing the two covers was a little wonky…not a great design to fit tightly, but made it work and everything else worked great. Turns on a dime! Also great customer service…friendly and informative, and helped us get a rebate on the tax. Thanks!