This company goes above and beyond!!! I can’t say enough about Sal and the team at Marc’s Mobility. I had to get a chair on VERY short notice as a loved one was entering home hospice and the chair was needed. I called Sal at Marc’s Mobility and he helped me get one same day from the warehouse in PA. I am fortunate enough that I live within 200 miles of the HQ warehouse. Sal took care of making sure the warehouse had what I wanted and had it ready for me. Truly above and beyond service. We got the Pride VivaLift Ultra and it is a wonderful chair. Thank you again Sal. You really made this happen for me.

Sal was great at explaining and getting… Sal was great at explaining and getting items shipped. What I was disappointed with was when I left items in my shopping cart your company was quick to let me know that I didn’t finish checking out, even got a phone call the following day from an employee seeing if I was still interested. But the day after I made a 3000.00 purchase I got an email advertising 10% off. I called and spoke with a lady that said I would get a call back. Must not be important after making the purchase still waiting for the return call. And that was January 9.

Fast, friendly, efficient We live in Hawaii and could not get any vendors here to return calls for a scooter so I went to the Pride Mobility website and sought an online dealer. We could not be more pleased with the customer service for Marcs Mobility. They were efficient, fair, friendly and informative. Very good customer service for sure.

Personal Touch Fast service, personal touch and exactly the product that we needed. Personal touch with phone calls after we had placed the order and, the Youtube demo of the item that we purchased was the icing on the cake. It's hard to find that type of customer service in these days and times.

Even gave me financial advice! After I checked out the website I called them on the phone to make sure the lift I wanted would work with my type of vehicle. I then wanted to find out if they would hold the used lift I wanted while I worked on getting a loan. He then suggested which loan company would give me the best deal. (This was only after I asked!) They were friendly and prompt at the appointment they set for me to get my wheelchair lift installed They were also very informative. They showed how to work the lift and let me try myself.