Felecia Jasper-Mitchell
GBI just ordered a travel chair for mom I just ordered a travel chair for my mom. As soon as the order was complete, I received a call from marcsmobility to go over the features and ensure that I had the right chair for our needs. I received information right away about the accessories. This was awesome customer service. To top off the wonderful customer service, my mom also recipient a call to verify address and shipping, as well as to see if she had questions. This company is the best company to use for mobility needs.
KATHY MARTIN
GBTransformer 2 Scooter review I recently purchased the Transformer 2 Automatic Folding Scooter. After careful research on which scooter would best meet my and my family's needs, I contacted Marcs Mobility. The service I received was great. All my questions answered. Pricing was inline with other companies I researched. The video's provided additional information. My scooter came exactly on time and was easy to operate. I had additional questions about my 2nd fob for scooter. Marcs Mobility answered all my questions. If any additional services or questions, I was provided where to contact for added information. So far great service.
Jane Burns
GBEven gave me financial advice! After I checked out the website I called them on the phone to make sure the lift I wanted would work with my type of vehicle. I then wanted to find out if they would hold the used lift I wanted while I worked on getting a loan. He then suggested which loan company would give me the best deal. (This was only after I asked!) They were friendly and prompt at the appointment they set for me to get my wheelchair lift installed They were also very informative. They showed how to work the lift and let me try myself.
Gabriel McCallum
GBOverall happy Good vids your team made helped a lot with putting it together…paper instructions were terrible. Works great…securing the two covers was a little wonky…not a great design to fit tightly, but made it work and everything else worked great. Turns on a dime! Also great customer service…friendly and informative, and helped us get a rebate on the tax. Thanks!
Tracey C
GBHappy with product/company. Fast shipping, excellent support. Note: despite the company specifying the size truck that would get up our driveway, it came on a 53’ truck, meaning we had to meet it at the road with our pickup. (This has happened before.)