Felecia Jasper-Mitchell
GBI just ordered a travel chair for mom I just ordered a travel chair for my mom. As soon as the order was complete, I received a call from marcsmobility to go over the features and ensure that I had the right chair for our needs. I received information right away about the accessories. This was awesome customer service. To top off the wonderful customer service, my mom also recipient a call to verify address and shipping, as well as to see if she had questions. This company is the best company to use for mobility needs.
Davidsonville
FIFast, friendly, efficient We live in Hawaii and could not get any vendors here to return calls for a scooter so I went to the Pride Mobility website and sought an online dealer. We could not be more pleased with the customer service for Marcs Mobility. They were efficient, fair, friendly and informative. Very good customer service for sure.
Gabriel McCallum
GBOverall happy Good vids your team made helped a lot with putting it together…paper instructions were terrible. Works great…securing the two covers was a little wonky…not a great design to fit tightly, but made it work and everything else worked great. Turns on a dime! Also great customer service…friendly and informative, and helped us get a rebate on the tax. Thanks!
Jen
GBFast service! I appreciated the follow up email and phone to verify the product would work with my current lift. Great customer service! very fast shipping.
Tracey C
GBHappy with product/company. Fast shipping, excellent support. Note: despite the company specifying the size truck that would get up our driveway, it came on a 53’ truck, meaning we had to meet it at the road with our pickup. (This has happened before.)