JOHN MOGK
GBIf you want, need a new chair, this is a place to go I came across Mark’s mobility if he years ago, and I was involved in the accident and I had to replace my power chair quickly. I called them up and talked to Sal and was able to get something actually better than what I even had. I quickly got the chair within three days of even talking to them I was very happy because everything they said was true, the bumpy part of the experience happened after the cell when I had a multi charger that Permobi replaced. I also had a bag cable that they quickly sent out a replacement for my experience with Mark’s mobility is really good quickly and listen to my needs and fit me to the chair that actually wanted and not something that we just do for the time being, thank you Sal. Thank you, Mark and Alex for all your help.
Larry Dunn
GBPersonal Touch Fast service, personal touch and exactly the product that we needed. Personal touch with phone calls after we had placed the order and, the Youtube demo of the item that we purchased was the icing on the cake. It's hard to find that type of customer service in these days and times.
Gabriel McCallum
GBOverall happy Good vids your team made helped a lot with putting it together…paper instructions were terrible. Works great…securing the two covers was a little wonky…not a great design to fit tightly, but made it work and everything else worked great. Turns on a dime! Also great customer service…friendly and informative, and helped us get a rebate on the tax. Thanks!
Michael Brown
GBSal was great at explaining and getting… Sal was great at explaining and getting items shipped. What I was disappointed with was when I left items in my shopping cart your company was quick to let me know that I didn’t finish checking out, even got a phone call the following day from an employee seeing if I was still interested. But the day after I made a 3000.00 purchase I got an email advertising 10% off. I called and spoke with a lady that said I would get a call back. Must not be important after making the purchase still waiting for the return call. And that was January 9.
Tracey C
GBHappy with product/company. Fast shipping, excellent support. Note: despite the company specifying the size truck that would get up our driveway, it came on a 53’ truck, meaning we had to meet it at the road with our pickup. (This has happened before.)