Personal Touch Fast service, personal touch and exactly the product that we needed. Personal touch with phone calls after we had placed the order and, the Youtube demo of the item that we purchased was the icing on the cake. It's hard to find that type of customer service in these days and times.

After placing our order online After placing our order online, Marc’s Mobility called to confirm that the batteries ordered were correct for our wheelchair. The batteries were then delivered on a very timely basis.

Even gave me financial advice! After I checked out the website I called them on the phone to make sure the lift I wanted would work with my type of vehicle. I then wanted to find out if they would hold the used lift I wanted while I worked on getting a loan. He then suggested which loan company would give me the best deal. (This was only after I asked!) They were friendly and prompt at the appointment they set for me to get my wheelchair lift installed They were also very informative. They showed how to work the lift and let me try myself.

Sal was great at explaining and getting… Sal was great at explaining and getting items shipped. What I was disappointed with was when I left items in my shopping cart your company was quick to let me know that I didn’t finish checking out, even got a phone call the following day from an employee seeing if I was still interested. But the day after I made a 3000.00 purchase I got an email advertising 10% off. I called and spoke with a lady that said I would get a call back. Must not be important after making the purchase still waiting for the return call. And that was January 9.

The Jazzy Carbon is wonderful The Jazzy Carbon is wonderful. However, I still have not received my additional battery, which I have already been charged for. That is the cause of the 4 stars instead of 5 Star.