Joseph Insera
GBI received the wheels much fasters than… I received the wheels much fasters than I thought I would. There was a problem. I call customer and spoke to Jose. He knew exactly what the issue was and took of it. I did have to send the wheels back but they will send them back fixed correctly. Awesome customer service!
James M.
GBYour best representative ever as representative was very efficient Your representative was very efficient, friendly courteous, and a delight to have conversation with. She was able to find the part I needed and guide me to look at it and get it shipped right away. I have nothing but good to say about my encounter with this young lady this afternoon.
Michael Terrell
GBJay and José Jay and José, Were awesome while helping me out with Anti-Tip Rollers. José opened the parts and measured tubing OD/ID and lengths of the product. I'm a fabricator now in a wheelchair. So with there suggestions to help me figuring out what's best to get the extra length to the floor to fit my chair. Then expedited same day shipping. Thank you both very much! Michael T.
Karen Teed
GBMy tires for my 🚾 arrived quickly which… My tires for my 🚾 arrived quickly which I needed as I was literally riding on bologna skins! My pet peeve about the tires is that they’re not rubber like the ones I had on my Hoveround so these wear down pretty quickly compared to them. I wish they’d make them outa something else because this hard plastic stuff or whatever it’s made of doesn’t equate to almost a $100/tire. It’s sad that most everything that us handicapped individuals need to purchase is quite expensive and most of us are the least ones that can really afford it. Tires batteries etc. but like everything in this world Profits take Precedence.
Richard Roberge
GBI haven't received my parts yet I haven't received my parts yet, so this is an incomplete review, however, I tried multiple times to contact the company, twice by their chat system and 3 times by phone, to see if I could pay for expedited shipping. I never heard from them, so I decided to make my purchase anyway and hope for the best. It's been 8 hours and still no shipping info, although I did get an email stating that my package has shipped. Fingers crossed!