Mark Rao
GBJuan was a model for customer service…new wheels Juan was a model for customer service excellence. He didn’t try to rush us i to a purchase and went to extreme measure to ensure we were ordering parts for our daughter’s chair that would solve the problem we had as well as being the proper parts to fit out chair. He was patient, thorough, caring and knowledgeable. Thanks so much!
Long-time wheelchair user
GBThe customer service rep knew exactly… The customer service rep knew exactly what I was looking for - even better than I did!! Then the order arrived in two days, with the exact product I was hoping it was. Highest compliments to Wheelchairparts.net for helping define the part that was needed, then excellent fulfillment - all at a reasonable price.
David Deike
GBWe ordered the parts We ordered the parts, they came in a short time and were just what we needed.The lady was courtious on the phone and the price was less then we could find the parts anywhere else. We will call them first next time we need anything. We like that they have a real person to talk to.
Gary Ervin
GBAs a first time customer needing hard… As a first time customer needing hard to find parts for an E & J manual chair, I was pleasantly surprised to find what I was looking for. I did have to speak with a customer service rep to ascertain the details on a couple of items, but she seemed knowledgeable about the subject. I hope that initial impression is confirmed when the order is received.
Terry Buller
GBGreat prices and received product… Great prices and received product before scheduled delivery date.