Mark Rao
GBJuan was a model for customer service…new wheels Juan was a model for customer service excellence. He didn’t try to rush us i to a purchase and went to extreme measure to ensure we were ordering parts for our daughter’s chair that would solve the problem we had as well as being the proper parts to fit out chair. He was patient, thorough, caring and knowledgeable. Thanks so much!
Leslie Harris
GBEasy to use website Easy to use website. Reasonable prices
David Deike
GBWe ordered the parts We ordered the parts, they came in a short time and were just what we needed.The lady was courtious on the phone and the price was less then we could find the parts anywhere else. We will call them first next time we need anything. We like that they have a real person to talk to.
Richard Roberge
GBI haven't received my parts yet I haven't received my parts yet, so this is an incomplete review, however, I tried multiple times to contact the company, twice by their chat system and 3 times by phone, to see if I could pay for expedited shipping. I never heard from them, so I decided to make my purchase anyway and hope for the best. It's been 8 hours and still no shipping info, although I did get an email stating that my package has shipped. Fingers crossed!
Long-time wheelchair user
GBThe customer service rep knew exactly… The customer service rep knew exactly what I was looking for - even better than I did!! Then the order arrived in two days, with the exact product I was hoping it was. Highest compliments to Wheelchairparts.net for helping define the part that was needed, then excellent fulfillment - all at a reasonable price.