I haven't received my parts yet I haven't received my parts yet, so this is an incomplete review, however, I tried multiple times to contact the company, twice by their chat system and 3 times by phone, to see if I could pay for expedited shipping. I never heard from them, so I decided to make my purchase anyway and hope for the best. It's been 8 hours and still no shipping info, although I did get an email stating that my package has shipped. Fingers crossed!

Juan was a model for customer service…new wheels Juan was a model for customer service excellence. He didn’t try to rush us i to a purchase and went to extreme measure to ensure we were ordering parts for our daughter’s chair that would solve the problem we had as well as being the proper parts to fit out chair. He was patient, thorough, caring and knowledgeable. Thanks so much!

Well stocked, great prices Well stocked, diverse and clearly displayed products with accurate descriptions, easy checkout & cart payment options. I am prototyping an novel quick mounting 8" caster for my Tilite ZRA which will provide greater stability for outdoor use. Your website provided a one stop source at a great price🤗

My tires for my 🚾 arrived quickly which… My tires for my 🚾 arrived quickly which I needed as I was literally riding on bologna skins! My pet peeve about the tires is that they’re not rubber like the ones I had on my Hoveround so these wear down pretty quickly compared to them. I wish they’d make them outa something else because this hard plastic stuff or whatever it’s made of doesn’t equate to almost a $100/tire. It’s sad that most everything that us handicapped individuals need to purchase is quite expensive and most of us are the least ones that can really afford it. Tires batteries etc. but like everything in this world Profits take Precedence.

As a first time customer needing hard… As a first time customer needing hard to find parts for an E & J manual chair, I was pleasantly surprised to find what I was looking for. I did have to speak with a customer service rep to ascertain the details on a couple of items, but she seemed knowledgeable about the subject. I hope that initial impression is confirmed when the order is received.