Mark Rao
GBJuan was a model for customer service…new wheels Juan was a model for customer service excellence. He didn’t try to rush us i to a purchase and went to extreme measure to ensure we were ordering parts for our daughter’s chair that would solve the problem we had as well as being the proper parts to fit out chair. He was patient, thorough, caring and knowledgeable. Thanks so much!
Bob
GBCan across the company as I was trying to… Can across the company as I was trying to modify a folding wheelchair for a trip to Europe. Spoke with Jose who was extremely knowledgeable and gave me suggestions that would work. Personalized experience Thanks again
Joseph Insera
GBI received the wheels much fasters than… I received the wheels much fasters than I thought I would. There was a problem. I call customer and spoke to Jose. He knew exactly what the issue was and took of it. I did have to send the wheels back but they will send them back fixed correctly. Awesome customer service!
Raquel Fors
CAJay is extremely quick and helpful Jay is extremely quick and helpful. She was able to help me in both a friendly and professional manner. I had plenty of questions and she was able to walk me through every aspect of ordering including answering my shipping questions. I would give her bonus stars for such a great experience ordering from Whellchairparts.net if it was an option.
Karin K
CAAweome parts and service! I have been buying tires and parts from WheelChairParts.net for many years. They are knowledgeable, compassionate, and affordable. I have always received the right part and within a reasonable time. When I am confused, they take the time to explain and walk me through repairs. Always awesome!