Jay and José Jay and José, Were awesome while helping me out with Anti-Tip Rollers. José opened the parts and measured tubing OD/ID and lengths of the product. I'm a fabricator now in a wheelchair. So with there suggestions to help me figuring out what's best to get the extra length to the floor to fit my chair. Then expedited same day shipping. Thank you both very much! Michael T.

I received the wheels much fasters than… I received the wheels much fasters than I thought I would. There was a problem. I call customer and spoke to Jose. He knew exactly what the issue was and took of it. I did have to send the wheels back but they will send them back fixed correctly. Awesome customer service!

Juan was a model for customer service…new wheels Juan was a model for customer service excellence. He didn’t try to rush us i to a purchase and went to extreme measure to ensure we were ordering parts for our daughter’s chair that would solve the problem we had as well as being the proper parts to fit out chair. He was patient, thorough, caring and knowledgeable. Thanks so much!

I haven't received my parts yet I haven't received my parts yet, so this is an incomplete review, however, I tried multiple times to contact the company, twice by their chat system and 3 times by phone, to see if I could pay for expedited shipping. I never heard from them, so I decided to make my purchase anyway and hope for the best. It's been 8 hours and still no shipping info, although I did get an email stating that my package has shipped. Fingers crossed!

Aweome parts and service! I have been buying tires and parts from WheelChairParts.net for many years. They are knowledgeable, compassionate, and affordable. I have always received the right part and within a reasonable time. When I am confused, they take the time to explain and walk me through repairs. Always awesome!