Mark Rao
GBJuan was a model for customer service…new wheels Juan was a model for customer service excellence. He didn’t try to rush us i to a purchase and went to extreme measure to ensure we were ordering parts for our daughter’s chair that would solve the problem we had as well as being the proper parts to fit out chair. He was patient, thorough, caring and knowledgeable. Thanks so much!
Richard Roberge
GBI haven't received my parts yet I haven't received my parts yet, so this is an incomplete review, however, I tried multiple times to contact the company, twice by their chat system and 3 times by phone, to see if I could pay for expedited shipping. I never heard from them, so I decided to make my purchase anyway and hope for the best. It's been 8 hours and still no shipping info, although I did get an email stating that my package has shipped. Fingers crossed!
Karin K
CAAweome parts and service! I have been buying tires and parts from WheelChairParts.net for many years. They are knowledgeable, compassionate, and affordable. I have always received the right part and within a reasonable time. When I am confused, they take the time to explain and walk me through repairs. Always awesome!
MICHAEL ROBINSON
GBThey had what I needed They had what I needed, explained the part was universal, easy to click through and purchase.
Joseph Insera
GBI received the wheels much fasters than… I received the wheels much fasters than I thought I would. There was a problem. I call customer and spoke to Jose. He knew exactly what the issue was and took of it. I did have to send the wheels back but they will send them back fixed correctly. Awesome customer service!