Richard Roberge
GBI haven't received my parts yet I haven't received my parts yet, so this is an incomplete review, however, I tried multiple times to contact the company, twice by their chat system and 3 times by phone, to see if I could pay for expedited shipping. I never heard from them, so I decided to make my purchase anyway and hope for the best. It's been 8 hours and still no shipping info, although I did get an email stating that my package has shipped. Fingers crossed!
Mark Rao
GBJuan was a model for customer service…new wheels Juan was a model for customer service excellence. He didn’t try to rush us i to a purchase and went to extreme measure to ensure we were ordering parts for our daughter’s chair that would solve the problem we had as well as being the proper parts to fit out chair. He was patient, thorough, caring and knowledgeable. Thanks so much!
MICHAEL ROBINSON
GBThey had what I needed They had what I needed, explained the part was universal, easy to click through and purchase.
Michael Ruddell
GBWheel assembly was exactly what I… Wheel assembly was exactly what I needed. Just over a week from ordering to delivery. Chat was very helpful in selecting correct item.. Thank you
Michael Terrell
GBJay and José Jay and José, Were awesome while helping me out with Anti-Tip Rollers. José opened the parts and measured tubing OD/ID and lengths of the product. I'm a fabricator now in a wheelchair. So with there suggestions to help me figuring out what's best to get the extra length to the floor to fit my chair. Then expedited same day shipping. Thank you both very much! Michael T.