overall i am grateful for this system … overall i am grateful for this system it has helped me 3x for major falls. The only thing I would like to see improved is faster response time for picking up my distress signal - I highly recommend this to anyone with physical issues

Peace of mind. Quality service. We have relied on LifeFone for a few years now to safeguard our Mother. It's a very reliable and easy to use service. There are a number of devices from which to choose. The pendant works very well and is fairly unobtrusive. The customer service is excellent! Every interaction is with a knowledgeable and courteous representative. They are patient and kind! This service is just what we needed for peace of mind when our Mother spends time alone. Extremely satisfied and hardily recommend!

Response is great, but pendant battery life is subpar When the button is pressed, a representative engages right away to check in on the customer. One time when my mom didn't answer, the police department was sent to check in. I appreciate this level of response. One area of improvement is the battery life of the pendant. It needs to be charged almost every day, which is poor compared to the quoted 5 days.

I have had LifeFone for several years… I have had LifeFone for several years and have a problem with frequent falls, due to a balance disorder. I had to use my emergency button probably five or six times a year. LifeFone staff have been incredibly helpful, kind, and efficient. They also call my emergency contacts right away, to let them know what is happening. I could not be happier with their service and their kindness and their equipment.

Incredible Response Time Noticed by PTs My Mom was at a PT appointment when her LifeFone device accidentally fell off. A responder was talking to her--calling her by name--almost before the device hit the floor. All of the PTs were amazed at how fast the response happened and several asked for the name of the company so they could recommend it to their clients too. It gives me great comfort and peace of mind to know that my Mom will have immediate aid if she ever requires it. Thank you for your timely and professional services.