They follow my connection when I need any… They follow my connection ,answering quickly and reacting when I need help. Once was for an Ambulance and recently they called to tell me that they were not receiving any input from my machine. I had not been aware of that , so If I had needed help , I would not have been able to contact them.LifeFone makes me feel comfortable and free to not worry much about falling or any other similar problem.

Peace of Mind for our loved one I did a lot of research before choosing a unit for our mother and am very pleased with the LifeFone system. She is still very active and we wanted something that would be with her all the time yet not become cumbersome. We liked the VIPX because she wears it as a necklace and it travels wherever she goes. We had the option of AT&T or Verizon as the carrier and also chose to have the fall protection feature. LifeFone is a little more expensive than some but the peace of mind we have is well worth it.

Response is great, but pendant battery life is subpar When the button is pressed, a representative engages right away to check in on the customer. One time when my mom didn't answer, the police department was sent to check in. I appreciate this level of response. One area of improvement is the battery life of the pendant. It needs to be charged almost every day, which is poor compared to the quoted 5 days.

overall i am grateful for this system … overall i am grateful for this system it has helped me 3x for major falls. The only thing I would like to see improved is faster response time for picking up my distress signal - I highly recommend this to anyone with physical issues

I have had LifeFone for several years… I have had LifeFone for several years and have a problem with frequent falls, due to a balance disorder. I had to use my emergency button probably five or six times a year. LifeFone staff have been incredibly helpful, kind, and efficient. They also call my emergency contacts right away, to let them know what is happening. I could not be happier with their service and their kindness and their equipment.