My mom used her lifefone pendant and… My mom used her lifefone pendant and immediately got a response. She told the call center she was in distress. They dispatched and ambulance to her home then proceeded to call the family. Unfortunately each member couldn’t be spoken with directly and a message was left. The ambulance arrived open her door using the key lock door box assisted her and took her to the hospital. She was OK due to their quick action. My only “complaint “ is the call showed on my phone as central station, not lifefone. I was on my way into a meeting and did not answer. Wishing it said Lifefone I would have answered immediately as would have my brother. Regardless my mom is fine due to Lifefone’s quick response. Thank you

Very helpful during emergency The LifeFone was great. During an emergency I didn't have to call the family members because they were notified from the moment that button was pushed until the ambulance got to the hospital. It was also great that they were able to call the ambulance while I kept my grandmother calm and gathered the necessary things for a trip to the hospital. The only reason why we cancelled the plan was because my grandmother passed away and it was no longer needed.

I have had LifeFone for several years… I have had LifeFone for several years and have a problem with frequent falls, due to a balance disorder. I had to use my emergency button probably five or six times a year. LifeFone staff have been incredibly helpful, kind, and efficient. They also call my emergency contacts right away, to let them know what is happening. I could not be happier with their service and their kindness and their equipment.

My mother was always comforted by the… My mother was always comforted by the voice who answered and called her by name. Luckily she never had to use it in an emergency but faithfully tested it montly. In what we thought was above average service was when doing some electrical work the breaker for this outlet was tripped several times. The company saw this as an anomaly and called to check that everything was ok.

The lifefone button we had was great… The lifefone button we had was great the only reason we canceled is because my gram got one paid for through insurance. The app was great for me the caregiver can see when the battery low when the button was pushed a GPS tracker. The auto fall detection was good just my gram dropped it sometimes and it would call but that's what it's for. I would definitely recommend this service