Peace of Mind for our loved one I did a lot of research before choosing a unit for our mother and am very pleased with the LifeFone system. She is still very active and we wanted something that would be with her all the time yet not become cumbersome. We liked the VIPX because she wears it as a necklace and it travels wherever she goes. We had the option of AT&T or Verizon as the carrier and also chose to have the fall protection feature. LifeFone is a little more expensive than some but the peace of mind we have is well worth it.

On some tests or accidental… On some tests or accidental activations, ie, my cat stepping on the base button, it took a bit longer for a response than what i felt the time lapse should be. Except for about twice, the rest of the test response times were great, what i felt was acceptable although it really doesnt matter much as the rescue is at least ten minutes away. If a different unit has to answer than from the closest it can be 30-45 minutes away, so im likely dead anyway. The price one pays for quiet, secluded retirement living.

Response is great, but pendant battery life is subpar When the button is pressed, a representative engages right away to check in on the customer. One time when my mom didn't answer, the police department was sent to check in. I appreciate this level of response. One area of improvement is the battery life of the pendant. It needs to be charged almost every day, which is poor compared to the quoted 5 days.

They follow my connection when I need any… They follow my connection ,answering quickly and reacting when I need help. Once was for an Ambulance and recently they called to tell me that they were not receiving any input from my machine. I had not been aware of that , so If I had needed help , I would not have been able to contact them.LifeFone makes me feel comfortable and free to not worry much about falling or any other similar problem.

Peace of mind. Quality service. We have relied on LifeFone for a few years now to safeguard our Mother. It's a very reliable and easy to use service. There are a number of devices from which to choose. The pendant works very well and is fairly unobtrusive. The customer service is excellent! Every interaction is with a knowledgeable and courteous representative. They are patient and kind! This service is just what we needed for peace of mind when our Mother spends time alone. Extremely satisfied and hardily recommend!