Teresa and Chris Cooper
GBMy mom used her lifefone pendant and… My mom used her lifefone pendant and immediately got a response. She told the call center she was in distress. They dispatched and ambulance to her home then proceeded to call the family. Unfortunately each member couldn’t be spoken with directly and a message was left. The ambulance arrived open her door using the key lock door box assisted her and took her to the hospital. She was OK due to their quick action. My only “complaint “ is the call showed on my phone as central station, not lifefone. I was on my way into a meeting and did not answer. Wishing it said Lifefone I would have answered immediately as would have my brother. Regardless my mom is fine due to Lifefone’s quick response. Thank you
Sandra
GBMy mother was always comforted by the… My mother was always comforted by the voice who answered and called her by name. Luckily she never had to use it in an emergency but faithfully tested it montly. In what we thought was above average service was when doing some electrical work the breaker for this outlet was tripped several times. The company saw this as an anomaly and called to check that everything was ok.
customer
GBIncredible Response Time Noticed by PTs My Mom was at a PT appointment when her LifeFone device accidentally fell off. A responder was talking to her--calling her by name--almost before the device hit the floor. All of the PTs were amazed at how fast the response happened and several asked for the name of the company so they could recommend it to their clients too. It gives me great comfort and peace of mind to know that my Mom will have immediate aid if she ever requires it. Thank you for your timely and professional services.
SJ Paslawski
NLImpressive Service! "At-Home & On-the-Go" Pendant Mom has the "At-Home & On-the-Go" pendant. She fell in a parking lot yesterday and needed help. LifeFone was unable to get in touch with me. They immediately called Mom's 2nd and 3rd emergency contacts. At the same time, LifeFone's GPS not only accurately sent EMS to Mom's location, they did so in less than 5 minutes. Mom's emergency contacts were able to meet her at the ER shortly after her arrival -- without Mom having to call anyone. LifeFone's fast, coordinated response was truly appreciated by our family. Best money we have spent in a long time!
Tara
GBLifeFone bracelet… My mother had a LifeFone bracelet 4years ago, which the staff helped save her life. My mother recently tried the new bracelet VIP flex and was happy it was a simple push button - but we unfortunately had to return it as it kept flashes and wasn’t keeping the charge due the signal was weak in her area. Other than this we’ve always appreciated LifeFone’s services.