Satisfied Customer
GBWhen my wife had a serious fall When my wife had a serious fall, I was able to push the button on my LifeFone fob. Within a few seconds, the LifeFone operator came on. I didn't have to find a phone or remember details about our address. The LifeFone folks called the ambulance and notified our family right away.
SJ Paslawski
NLImpressive Service! "At-Home & On-the-Go" Pendant Mom has the "At-Home & On-the-Go" pendant. She fell in a parking lot yesterday and needed help. LifeFone was unable to get in touch with me. They immediately called Mom's 2nd and 3rd emergency contacts. At the same time, LifeFone's GPS not only accurately sent EMS to Mom's location, they did so in less than 5 minutes. Mom's emergency contacts were able to meet her at the ER shortly after her arrival -- without Mom having to call anyone. LifeFone's fast, coordinated response was truly appreciated by our family. Best money we have spent in a long time!
Sandra
GBMy mother was always comforted by the… My mother was always comforted by the voice who answered and called her by name. Luckily she never had to use it in an emergency but faithfully tested it montly. In what we thought was above average service was when doing some electrical work the breaker for this outlet was tripped several times. The company saw this as an anomaly and called to check that everything was ok.
Mary Couture
GBThe lifefone button we had was great… The lifefone button we had was great the only reason we canceled is because my gram got one paid for through insurance. The app was great for me the caregiver can see when the battery low when the button was pushed a GPS tracker. The auto fall detection was good just my gram dropped it sometimes and it would call but that's what it's for. I would definitely recommend this service
Concerned daughter
GBResponse is great, but pendant battery life is subpar When the button is pressed, a representative engages right away to check in on the customer. One time when my mom didn't answer, the police department was sent to check in. I appreciate this level of response. One area of improvement is the battery life of the pendant. It needs to be charged almost every day, which is poor compared to the quoted 5 days.