Satisfied Customer
GBWhen my wife had a serious fall When my wife had a serious fall, I was able to push the button on my LifeFone fob. Within a few seconds, the LifeFone operator came on. I didn't have to find a phone or remember details about our address. The LifeFone folks called the ambulance and notified our family right away.
Sandra
GBMy mother was always comforted by the… My mother was always comforted by the voice who answered and called her by name. Luckily she never had to use it in an emergency but faithfully tested it montly. In what we thought was above average service was when doing some electrical work the breaker for this outlet was tripped several times. The company saw this as an anomaly and called to check that everything was ok.
Pat Urban
GBThey follow my connection when I need any… They follow my connection ,answering quickly and reacting when I need help. Once was for an Ambulance and recently they called to tell me that they were not receiving any input from my machine. I had not been aware of that , so If I had needed help , I would not have been able to contact them.LifeFone makes me feel comfortable and free to not worry much about falling or any other similar problem.
Tara
GBLifeFone bracelet… My mother had a LifeFone bracelet 4years ago, which the staff helped save her life. My mother recently tried the new bracelet VIP flex and was happy it was a simple push button - but we unfortunately had to return it as it kept flashes and wasn’t keeping the charge due the signal was weak in her area. Other than this we’ve always appreciated LifeFone’s services.
Teresa and Chris Cooper
GBMy mom used her lifefone pendant and… My mom used her lifefone pendant and immediately got a response. She told the call center she was in distress. They dispatched and ambulance to her home then proceeded to call the family. Unfortunately each member couldn’t be spoken with directly and a message was left. The ambulance arrived open her door using the key lock door box assisted her and took her to the hospital. She was OK due to their quick action. My only “complaint “ is the call showed on my phone as central station, not lifefone. I was on my way into a meeting and did not answer. Wishing it said Lifefone I would have answered immediately as would have my brother. Regardless my mom is fine due to Lifefone’s quick response. Thank you