catherine monzillo
GBNot totally reliable Fall pendant does not always trigger emergency services. Seems to trigger false alarms but on 3 occasions when a fall actually did occur the fall was not detected. It would help if service worked on wifi also. Cell service in my home is spotty.
Satisfied Customer
GBWhen my wife had a serious fall When my wife had a serious fall, I was able to push the button on my LifeFone fob. Within a few seconds, the LifeFone operator came on. I didn't have to find a phone or remember details about our address. The LifeFone folks called the ambulance and notified our family right away.
Concerned daughter
GBResponse is great, but pendant battery life is subpar When the button is pressed, a representative engages right away to check in on the customer. One time when my mom didn't answer, the police department was sent to check in. I appreciate this level of response. One area of improvement is the battery life of the pendant. It needs to be charged almost every day, which is poor compared to the quoted 5 days.
tina beland
GBoverall i am grateful for this system … overall i am grateful for this system it has helped me 3x for major falls. The only thing I would like to see improved is faster response time for picking up my distress signal - I highly recommend this to anyone with physical issues
Carol Kieny
GBI have had LifeFone for several years… I have had LifeFone for several years and have a problem with frequent falls, due to a balance disorder. I had to use my emergency button probably five or six times a year. LifeFone staff have been incredibly helpful, kind, and efficient. They also call my emergency contacts right away, to let them know what is happening. I could not be happier with their service and their kindness and their equipment.