Judy
GBOn some tests or accidental… On some tests or accidental activations, ie, my cat stepping on the base button, it took a bit longer for a response than what i felt the time lapse should be. Except for about twice, the rest of the test response times were great, what i felt was acceptable although it really doesnt matter much as the rescue is at least ten minutes away. If a different unit has to answer than from the closest it can be 30-45 minutes away, so im likely dead anyway. The price one pays for quiet, secluded retirement living.
Sandra
GBMy mother was always comforted by the… My mother was always comforted by the voice who answered and called her by name. Luckily she never had to use it in an emergency but faithfully tested it montly. In what we thought was above average service was when doing some electrical work the breaker for this outlet was tripped several times. The company saw this as an anomaly and called to check that everything was ok.
Joe Harrison
GBI’m 89 years old and live alone I’m 89 years old and live alone. In October, I fell on my back deck and couldn’t get up. Fortunately I had my LifeFone around my neck and pressed my button and told the operator to call my daughter and quickly received help from a friend who lived close by. I wear mine whenever I’m alone and feel confident that I can get help if and when I may need it. Best decision to get LifeFone when I did.
Teresa and Chris Cooper
GBMy mom used her lifefone pendant and… My mom used her lifefone pendant and immediately got a response. She told the call center she was in distress. They dispatched and ambulance to her home then proceeded to call the family. Unfortunately each member couldn’t be spoken with directly and a message was left. The ambulance arrived open her door using the key lock door box assisted her and took her to the hospital. She was OK due to their quick action. My only “complaint “ is the call showed on my phone as central station, not lifefone. I was on my way into a meeting and did not answer. Wishing it said Lifefone I would have answered immediately as would have my brother. Regardless my mom is fine due to Lifefone’s quick response. Thank you
Mary Couture
GBThe lifefone button we had was great… The lifefone button we had was great the only reason we canceled is because my gram got one paid for through insurance. The app was great for me the caregiver can see when the battery low when the button was pushed a GPS tracker. The auto fall detection was good just my gram dropped it sometimes and it would call but that's what it's for. I would definitely recommend this service