customer
GBIncredible Response Time Noticed by PTs My Mom was at a PT appointment when her LifeFone device accidentally fell off. A responder was talking to her--calling her by name--almost before the device hit the floor. All of the PTs were amazed at how fast the response happened and several asked for the name of the company so they could recommend it to their clients too. It gives me great comfort and peace of mind to know that my Mom will have immediate aid if she ever requires it. Thank you for your timely and professional services.
Tara
GBLifeFone bracelet… My mother had a LifeFone bracelet 4years ago, which the staff helped save her life. My mother recently tried the new bracelet VIP flex and was happy it was a simple push button - but we unfortunately had to return it as it kept flashes and wasn’t keeping the charge due the signal was weak in her area. Other than this we’ve always appreciated LifeFone’s services.
Teresa and Chris Cooper
GBMy mom used her lifefone pendant and… My mom used her lifefone pendant and immediately got a response. She told the call center she was in distress. They dispatched and ambulance to her home then proceeded to call the family. Unfortunately each member couldn’t be spoken with directly and a message was left. The ambulance arrived open her door using the key lock door box assisted her and took her to the hospital. She was OK due to their quick action. My only “complaint “ is the call showed on my phone as central station, not lifefone. I was on my way into a meeting and did not answer. Wishing it said Lifefone I would have answered immediately as would have my brother. Regardless my mom is fine due to Lifefone’s quick response. Thank you
tina beland
GBoverall i am grateful for this system … overall i am grateful for this system it has helped me 3x for major falls. The only thing I would like to see improved is faster response time for picking up my distress signal - I highly recommend this to anyone with physical issues
catherine monzillo
GBNot totally reliable Fall pendant does not always trigger emergency services. Seems to trigger false alarms but on 3 occasions when a fall actually did occur the fall was not detected. It would help if service worked on wifi also. Cell service in my home is spotty.