On some tests or accidental… On some tests or accidental activations, ie, my cat stepping on the base button, it took a bit longer for a response than what i felt the time lapse should be. Except for about twice, the rest of the test response times were great, what i felt was acceptable although it really doesnt matter much as the rescue is at least ten minutes away. If a different unit has to answer than from the closest it can be 30-45 minutes away, so im likely dead anyway. The price one pays for quiet, secluded retirement living.

A Must have for an Elderly Loved one! This was a wonderful choice we made! It was for my 97 year old Mother-in-Law. It literally saved her life! It went off several times because she accidentally hit the alarm but the times that she really fell it instantly alerted us and EMS Services. I would highly recommend this for any elderly person! And make sure you get the Fall alert!

Very helpful during emergency The LifeFone was great. During an emergency I didn't have to call the family members because they were notified from the moment that button was pushed until the ambulance got to the hospital. It was also great that they were able to call the ambulance while I kept my grandmother calm and gathered the necessary things for a trip to the hospital. The only reason why we cancelled the plan was because my grandmother passed away and it was no longer needed.

Peace of mind. Quality service. We have relied on LifeFone for a few years now to safeguard our Mother. It's a very reliable and easy to use service. There are a number of devices from which to choose. The pendant works very well and is fairly unobtrusive. The customer service is excellent! Every interaction is with a knowledgeable and courteous representative. They are patient and kind! This service is just what we needed for peace of mind when our Mother spends time alone. Extremely satisfied and hardily recommend!

Peace of Mind for our loved one I did a lot of research before choosing a unit for our mother and am very pleased with the LifeFone system. She is still very active and we wanted something that would be with her all the time yet not become cumbersome. We liked the VIPX because she wears it as a necklace and it travels wherever she goes. We had the option of AT&T or Verizon as the carrier and also chose to have the fall protection feature. LifeFone is a little more expensive than some but the peace of mind we have is well worth it.