Very helpful during emergency The LifeFone was great. During an emergency I didn't have to call the family members because they were notified from the moment that button was pushed until the ambulance got to the hospital. It was also great that they were able to call the ambulance while I kept my grandmother calm and gathered the necessary things for a trip to the hospital. The only reason why we cancelled the plan was because my grandmother passed away and it was no longer needed.

Response is great, but pendant battery life is subpar When the button is pressed, a representative engages right away to check in on the customer. One time when my mom didn't answer, the police department was sent to check in. I appreciate this level of response. One area of improvement is the battery life of the pendant. It needs to be charged almost every day, which is poor compared to the quoted 5 days.

The lifefone button we had was great… The lifefone button we had was great the only reason we canceled is because my gram got one paid for through insurance. The app was great for me the caregiver can see when the battery low when the button was pushed a GPS tracker. The auto fall detection was good just my gram dropped it sometimes and it would call but that's what it's for. I would definitely recommend this service

overall i am grateful for this system … overall i am grateful for this system it has helped me 3x for major falls. The only thing I would like to see improved is faster response time for picking up my distress signal - I highly recommend this to anyone with physical issues

A Must have for an Elderly Loved one! This was a wonderful choice we made! It was for my 97 year old Mother-in-Law. It literally saved her life! It went off several times because she accidentally hit the alarm but the times that she really fell it instantly alerted us and EMS Services. I would highly recommend this for any elderly person! And make sure you get the Fall alert!