Very efficient and knowledgeable; price is reasonable. The agent I spoke to on the phone was knowledgeable and easy to talk to. She answered my questions well. Then delivery was efficient, surprised me to see it was delivered to my office the next day.

Loved the ease of ordering directly… Loved the ease of ordering directly from the distributor rather than the big A company. My order arrived quickly with numerous confirmations, shipping details. I ordered 3 of the same product and was a little frustrated with the inconsistency of the fit (thumb support). Not HPMS's fault. I contacted customer service and I received an immediate reply and the issue was resolved within 24 hours.

Good prices & quick shipment Good prices & quick shipment! Will definitely shop here again. Thanks.

NO CUSTOMER SERVICE After 5 phone calls & leaving messages & one email asking for shipping information. NO ONE returns my call & then I get an email days later that the item is out of stock. Customer Service training is needed & if an item is out of stock don't advertise it on your site

Good company to do business with When tracking number for my order did not show any movement (UPS), I contacted HPMS via email and received almost immediately answer that HPMS is sending a replacement via USPS. I received the shipment promptly. Ms. Emily French was very courteous and very efficient.