Johnson Davis
GBChoosing Innovative Partners for my… Choosing Innovative Partners for my healthcare needs was a game-changer. Their range of services,coupled with their commitment to customer satisfaction,make them a standout in the industry.
Lisha Maxey
GBVery slow to pay claims (if ever)/long wait times to connect with customer service Unfortunately, this company has not lived up to the expectations when I first signed up for coverage. My service providers have had great difficulty in verifying insurance coverages and long wait times on the phone for customer service to submit the claims. I recently received a bill for a covered procedure (colonoscopy) directly from the Dr. This procedure was done over 6 months ago, and the insurance portion has still not been paid, thus, the Dr. just billed me directly. It has taken me several calls to connect the Dr. to the claims department and still no resolution. I am beyond frustrated and will just keep attempting to resolve it so that the insurance pays out what it is supposed to, based on my policy.
frank smith
GBReally appreciated the help we received. Really appreciated the help we received today from Andrew. He was so patient with me and my husband, we must have asked 100 questions about different aspects of the plan but he walked us through every step and was super patient with us both.
raquel little
GBI just started with Innovative Partners… I just started with Innovative Partners but I was able to have a great conversation with the agent and customer service. My rate was lower than what I had previously.
Emma Jarvis
GBI've been a customer of Innovative Partners I've been a customer of Innovative Partners for a few months now, and I can confidently say that their healthcare options have been a lifesaver for me and my family. Their coverage and focus on customers make them stand out.