The sign-up process was really quick… The sign-up process was really quick and easy, the online portal makes it a breeze to see everything in one place.

Dishonest Salesman The reason we are giving this company such a poor review is because we had a very poor experience with their sales member. My husband called Blue Cross/Blue Shield to get coverage after losing it suddenly at the beginning of this month (April 2024). BCBS then directed us to Innovative Partners, which we assumed was a brokerage. When my husband got a representative he deliberately asked if he was speaking directly with BCBS to which the man replied 'Yes!' My husband then explained to him the circumstances and the man then disclosed he didn't want to have this conversation on the phone any longer and gave him his """personal number""" because my husband was "going through a lot". The salesman was then engaged and seemingly concerned about our circumstances and then agreed to help us apply to BCBS. My husband then applied for what he was told was Blue Cross/Blue Shield.....it was not.... he then paid $1,400 for the coverage of BCBS or so he was told. When we called BCBS for a temporary card until the real card came in, the had zero record of us even applying. Which was odd because we has "applied through a broker with Innovative Partners LP". They insisted they had zero information on us. We then contacted the salesman at Innovative Partners LP and said, BCBS has no evidence of us even applying. He replied via text, "It takes 30 days to go through the process with Blue Cross Blue Shield". He then said to call Innovative Partners LP in the morning to get more answers and he would be available at 11am to answer our questions if we needed more clarification. The next day he then completely avoided all texts and phone calls... I have seen several responses by Innovative Partners saying they cannot review calls because they are not recorded. ** WE HAVE ALL TEXTS MESSAGES**

Not the worst experience honestly. Not the worst experience honestly I was a little nervous after signing up but I called the customer service number on the back of my card and apart from the 8 minute hold time they answered all my questions and were super patient with me.

Choosing Innovative Partners for my… Choosing Innovative Partners for my healthcare needs was a game-changer. Their range of services,coupled with their commitment to customer satisfaction,make them a standout in the industry.

I've been a customer of Innovative Partners I've been a customer of Innovative Partners for a few months now, and I can confidently say that their healthcare options have been a lifesaver for me and my family. Their coverage and focus on customers make them stand out.