Too many options? The email reminder that my Zoll Padz had expired took right to the product I needed to order. The problem was there were 4 options rather than just the replacement pad. Took me a bit to understand which part I needed.

I was able to get certified in how to… I was able to get certified in how to use an EPI Pen and the cis only took about 20 minutes to complete. I wanted to get certified because I know someone in my family with food allergies.

I wish there was an option for…Non Exempt I wish there was an option for Non-Exempt. Being a Non-profit organization it is hard to find suppliers that will allow you to opt out of paying the tax portion.

Helpful and organized Website is well organized, and the chat service immediately put me on the right track!

Be Transparent About What "IN STOCK" Means I went to Amazon, where we have already set up a tax-exempt account through our church, to order pediatric pads for our AED. It said they were out of stock. So I came to your site. When I went to the page about the pediatric pads it said "IN STOCK" and to order quickly because supplies are low. So I jumped through the hoops to create a new account with new password, enter billing information, enter shipping information... I checked out and had to pay tax, because I'm not tax-exempt in your system. Once I checked out I got an email telling me the pads aren't available. If I had known they were out of stock, I wouldn't have set up an account with you. It was a hassle, and we have to pay tax on purchases.