Too many options? The email reminder that my Zoll Padz had expired took right to the product I needed to order. The problem was there were 4 options rather than just the replacement pad. Took me a bit to understand which part I needed.

Be Transparent About What "IN STOCK" Means I went to Amazon, where we have already set up a tax-exempt account through our church, to order pediatric pads for our AED. It said they were out of stock. So I came to your site. When I went to the page about the pediatric pads it said "IN STOCK" and to order quickly because supplies are low. So I jumped through the hoops to create a new account with new password, enter billing information, enter shipping information... I checked out and had to pay tax, because I'm not tax-exempt in your system. Once I checked out I got an email telling me the pads aren't available. If I had known they were out of stock, I wouldn't have set up an account with you. It was a hassle, and we have to pay tax on purchases.

not good the site goes as far as explaining what will happen then it just freezes goes no where in 1st mission. I am on a laptop using firefox i requested a refund

You helped with all of the questions… You helped with all of the questions and were able to make it possible for me to return the first item, so I could order the second on.

Best site for education regarding AED… Best site for education regarding AED devices and needs specific to your request. Easy to use website.