BEWARE SCAM I ordered a CGM from this place because mine was faulty and went out on me right before Christmas. This place had the fastest shipping that I paid quite a bit extra for, I believe around 40 extra dollars to have in 2 days. Once I placed order it said it was going to be delivered Jan 30th. Jan 30th came and went, I emailed asking for an update and no response. Jan 12th it shows up at my house. I already had to place emergency order from another company and spent an additional 250 dollars and had it next day so I did not need it anymore so I emailed right away as it says you have 7 days to contact for a return. Well it is now Jan 21st and no email back for a return, the box is sitting unopened waiting to ship back but now it has passed the 7 days. I do not recommend this place. Please be careful if you need medical supplies this is not a place that understands the importance of customer service.

Checking the USPS tracking number and… Checking the USPS tracking number and it shows it’s still waiting to be picked up by them. This was on the 13th, my question is has this been picked up or shipped yet. If not how do I go about cancelling and getting a credit.

DO NOT BUY FROM THEM DO NOT BUY FROM THEM! This is a total scam. I got burned and want to prevent others. I needed insulin pumps asap and only had about a week before I had to leave for my trip overseas. I chose this company only because they offered 1-day delivery and advertised themselves as a fast and reliable service. But only after I placed the order did I find out that they actually did not have the pods I needed in stock and that I had to wait an indefinite amount of time (after doing some careful reading on their website, I realized that they refuse to bear any responsibility for the information indicated on their website and that one should order at one’s own risk). Of course, they did not come clean and I had to contact them to get this information. Contacting them is another thing: you can’t access them by phone, and there is only a person replying to your emails, who is very rude. A few days later, they did ship my order (with no apology for the delay), and of course I got it only after I left the country. What is more, when I came back and picked up the order, the label on the box stated that it was UPS ground and not air shipping for which I paid about $50. Beware!

Thank God for you Thank God for you! You have always been fast, which is very important for medical supplies!

Product Never Arrived I ordered the product on Wednesday and chose Next Day shipping. I have been told the product won’t arrive until Mon, after I leave where I had it shipped. They refused to refund my Next Day air (which was $53). I still haven’t received the product.