Easy ordering Easy ordering, and quick shipment.

They sent me the wrong item and now I… They sent me the wrong item and now I have to wait even longer to get the item that I desperately needed until they get the return processed for the wrong item they sent. What happened to customer service. I will not deal with any company that makes me pay for their mistake! If I didn't need the receiver I would not have ordered it and paid for overnight shipping then wait several days for them to respond to my email just to find out I have to wait for them to process the return of the wrong item they sent me. Why would a customer that paid for overnight shipping for a product have to wait EXTRA time to receive WHAT I ACTUALLY ORDERED AND WHAT WAS ON MY PACKING SLIP because of their error?

Order not shipped and no reply’s from CS Order placed on December 27th, 2023. 1/8/24 - Did not ship. Contacted 2 times asking for updates, no response. Then I receive an email stating it finally shipped 2 days ago but UPS still indicates label was only created - package did not actually ship. Here we are January 11th - no order - no CGM’s as now I’m out completely - will have to go elsewhere as I have no clue when this order is actually shipping or arriving. Never had an issue until this last order - unfortunate.

Product Never Arrived I ordered the product on Wednesday and chose Next Day shipping. I have been told the product won’t arrive until Mon, after I leave where I had it shipped. They refused to refund my Next Day air (which was $53). I still haven’t received the product.

Didn't take long at all to get my G7… Didn't take long at all to get my G7 Receiver