I have ordered 2 vivicaps one month… I have ordered 2 vivicaps one month ago, even though the delivery was agreed to be made with DHL within 5-10 days, I still don't have a clue where is my order and no body from tempramed is willing to help abut it, not returneing my mails. I am very dissapointed with this purchase. If the description of the product is same as the description of their service we are deeply scamed.

Superior Insulin Management This is a marvelous company that’s a step above others in diabetes care. It takes the guesswork and worry away from how to keep your insulin at the correct temperature. They are wonderful to deal with and make customer service a priority.

I have purchased three of these over… I have purchased three of these over the years just got my new one the other day. These are a awesome product

Product can be used for shorter duration of travel Post gr8 customer service provided by Ms Alina, Im changing my review. She kept a constant follow up and made sure that issue is resolved and product gets delivered to me. I used the VIVI Cap, its a bit helpful but not keeping the temperature that an insuline supposed to at. It just maintained around 26°C (while I was sitting in office where AC was on) for 2hrs whereas the required temp is 15° to 20°C. Its good enough for travelling for shorter duration specially if driving in hot weather. Therefore, 3 stars for Ms Alina and 1 for product. Perhaps company can work on to improve their product.

AMAZING and game changing AMAZING and game changing. Vivi cap kept my insulin in perfect working order whilst in the Sahara desert in temperatures exceeding 50 degrees Celsius. I couldn’t be more grateful. What peace of mind! I cannot recommend these enough.