Best possible advice It is important to understand that those who need long-term indwelling catheters are always looking out for better and more comfortable products. The traditional Foley Catheter has done it's job for years but it is flawed in terms of material and function. Bladder irritation and worse, reaction to the traditional latex construction makes life difficult. Having been recommended by two friends in the US I explored the possibility of obtaining a uniquely clever catheter with a dual-balloon function; the Poeisis Duette. It works, it is perfect, comfortable and easy to manage. However, the star of this is not the catheter, it's actually the advisor who took me through the whole process of purchase, shipment and order fulfillment; Mariana Kowoll. I know nothing about her other than the fact that I'm indebted to her calm assistance and knowledge. Can you imagine being 2500 miles away and trusting a person you don't know to advise you? Mariana helped me professionally and sympathetically. If you are here employee, look after her. Regards Steve

Mariana Rocks as a CSR!! Mariana made my account set up and my first order a seamless process. When you contact Discount Catheters ask for her by name!! She rocks the CSR experience! Polite, courteous, friendly, and knowledgeable are only a few of her skills.

Katherine at live chat helped so much! Katherine at live chat helped so much! I had placed an order for my mom to help her deal with my dad whom had just been released from the hospital. I forgot to write down the order number, had put in the wrong email address, etc. Katherine immediately pulled up the order, provided the order number, and sent me a confirmation to the correct email. We will definitely be buying from Discount Catheters again. Their prices are reasonable and their customer service is supportive. I'm so glad they have the "live chat" function!

Great service and price Mariana is always very responsive, extremely helpful and patient. Have ordered a lot of product for a few years and never had any problem of any kind.

I absolutely love this site I absolutely love this site! My fiancé lost use of his bladder almost a year ago and this site has helped so much. The doctors office was wanting a small fortune for the same catheters that I purchase from here. With him not having insurance this was the best way we could afford these. Definitely recommend this site for anyone needing these supplies. My son has asthma and will definitely use the respiratory site as well! They have awesome customer service my order was delayed and they got right back to me. Will definitely continue to buy from them! Thanks so much