Discount Catheters is the best! Discount Catheters is a wonderful company! All the associates I talk to on a monthly basis are very polite and helpful, and I always get my catheters in a timely fashion. If there is an issue, I always know I can go to Mariana Kowoll and she will make it right. She is an angel!

I’m always very pleased… I’m always very pleased and grateful for the personal and professional service provided by Mariana at Discount. Good customer service is hard to come by these days so to receive Great customer service each month from Mariana is a blessing. Thank you DC for your prompt and efficient services.

Shipped in Filthy Boxes I purchased two cases of catheters. They were shipped in the original manufacturer's boxes. The boxes were covered in dark warehouse dust and had foot prints on them. Makes me concerned about using the contents (especially since one box had a hole torn in the side).

Best possible advice It is important to understand that those who need long-term indwelling catheters are always looking out for better and more comfortable products. The traditional Foley Catheter has done it's job for years but it is flawed in terms of material and function. Bladder irritation and worse, reaction to the traditional latex construction makes life difficult. Having been recommended by two friends in the US I explored the possibility of obtaining a uniquely clever catheter with a dual-balloon function; the Poeisis Duette. It works, it is perfect, comfortable and easy to manage. However, the star of this is not the catheter, it's actually the advisor who took me through the whole process of purchase, shipment and order fulfillment; Mariana Kowoll. I know nothing about her other than the fact that I'm indebted to her calm assistance and knowledge. Can you imagine being 2500 miles away and trusting a person you don't know to advise you? Mariana helped me professionally and sympathetically. If you are here employee, look after her. Regards Steve

Fantastic Customer Service...and prices! I was frustrated with a system glitch that was charging me incorrect shipping and emailed customer service about it. Mariana was right on top of it and got back to me immediately. Not only that, but she took care of the problem VERY fast for me and was very friendly and understanding. I really appreciated that! The prices on what I need on a daily basis are fantastic as well! Thanks so much!