Fantastic Customer Service...and prices! I was frustrated with a system glitch that was charging me incorrect shipping and emailed customer service about it. Mariana was right on top of it and got back to me immediately. Not only that, but she took care of the problem VERY fast for me and was very friendly and understanding. I really appreciated that! The prices on what I need on a daily basis are fantastic as well! Thanks so much!

Discount Catheters is the best! Discount Catheters is a wonderful company! All the associates I talk to on a monthly basis are very polite and helpful, and I always get my catheters in a timely fashion. If there is an issue, I always know I can go to Mariana Kowoll and she will make it right. She is an angel!

I would like to thank Jose Naveda for… I would like to thank Jose Naveda for the excellent service he has provided in connection with my last several orders. He always replies promptly, assists capably with my requests, and was able to immediately resolve a problem when it arose. Because of him i am a dedicated Discount Catheter customer.

Sal Herrera was helpful in explaining… Sal Herrera was helpful in explaining the products I was reviewing on line. Sal's expertise in the items in question was excellent. He was patient with me because I had to ask him twice about one item. Thank you Sal.

Best possible advice It is important to understand that those who need long-term indwelling catheters are always looking out for better and more comfortable products. The traditional Foley Catheter has done it's job for years but it is flawed in terms of material and function. Bladder irritation and worse, reaction to the traditional latex construction makes life difficult. Having been recommended by two friends in the US I explored the possibility of obtaining a uniquely clever catheter with a dual-balloon function; the Poeisis Duette. It works, it is perfect, comfortable and easy to manage. However, the star of this is not the catheter, it's actually the advisor who took me through the whole process of purchase, shipment and order fulfillment; Mariana Kowoll. I know nothing about her other than the fact that I'm indebted to her calm assistance and knowledge. Can you imagine being 2500 miles away and trusting a person you don't know to advise you? Mariana helped me professionally and sympathetically. If you are here employee, look after her. Regards Steve