Georgia
GBReliable and Timely Nandip and his team have gone above and beyond for us. They are extremely quick, and all of my projects have been completed with ample time. In addition, they are of excellent quality. Nandip himself is incredibly responsive and detail oriented. He catches my mistakes and has helped me come up with creative solutions to make clients happy. I've only had great experiences with him and his team!
Caroline Lewis
GBGreat Company Great experience with SmartMD. The on-site trainings were well put together, the customer service is great. The trainers were very patience with me and my staff. The follow up weekly meetings was great as it provided me the opportunity to ask questions in reference to any issues or concerns I may have encounter once we went live with the forms. Also, the weekly follows were to ensure the process was flowing smoothly and efficiently. I would recommend this program to anyone who prefers to have electronic documents. It's simple for the patients and caregivers to follow and there is always a support provider to assist with any needs.
Kylie Taylor
GBHighly recommend SmartMD We've had an excellent experience implementing and using the SmartMD VIP solution. The platform was easy to roll-out, is user-friendly, and gives us deep insights about our referrals, pipeline, and supports our intake, admissions, and HIM teams. The SmartMD team is very responsive and provides excellent support in answering questions and implementing changes in a timely fashion. The solution has drastically improved efficiency in workflows for our intake and admissions teams.
Jenn
GBSmartMD I've been utilizing SmartMD for about a year now. They help us with charge entry whenever my internal team is not be able to handle the volume of claims to make our month close. The SmartMD team responds very quickly to emails and is receptive to feedback. My only pain point has been that they do make some data entry errors. That said, there are several caveats to our billing process that can result in human error if you're not completely comfortable with the systems we use. When I identify these errors, Lorna, the team manager, is great at addressing them with her team and ensuring me that she's done so. I would recommend them to a colleague because they meet deadlines and they're easy to work with.
Kim
GBVery helpful employees. SmartMD was very helpful and always had a fairly quick response time. Nandip and Kruti was a pleasure to work with and always willing to help out any time I contacted them. All in all, a nice company to work with.