Jenn
GBSmartMD I've been utilizing SmartMD for about a year now. They help us with charge entry whenever my internal team is not be able to handle the volume of claims to make our month close. The SmartMD team responds very quickly to emails and is receptive to feedback. My only pain point has been that they do make some data entry errors. That said, there are several caveats to our billing process that can result in human error if you're not completely comfortable with the systems we use. When I identify these errors, Lorna, the team manager, is great at addressing them with her team and ensuring me that she's done so. I would recommend them to a colleague because they meet deadlines and they're easy to work with.
Mitzi Tewell
GBVery pleased and glad we made the change We are an extremely busy ophthalmology group and all 3 doctors can use the system with ease. SmartMD made our transition to online transcription very smooth. We've not had any issues using this style transcription and the price is great for the service received. We made the switch approximately 10-11 months ago, wish we'd made it sooner. We are very happy with SmartMD and glad we made the switch.
Dr Beck
GBEHR help Connecting with Smart MD has been the best move for my practice in years. I was perpetually behind on my EHR documentation because i was so slow manually entering notes. Now I am back to pre-EHR efficiency. I recommend this strongly to any doctor who has dictated for most of their professional lives.
Daniel Bressler MD
GBExcellent service and nice people I am a primary care doctor who also does work comp evaluations, some are quite complex and long. SmartMD has done an excellent job transcribing my reports. Accurate and fast turn around.
Leilani K.
GBGreat personal service! Having been a customer for six years, I have had the opportunity to both participate and observe as services and features were continually added until SMARTMD became the business that it is today. The staff is always amenable when it comes to helping customers achieve their own business goals and they put forth every effort to assist in creating a seamless experience. This personal attention is, by far, their greatest attribute that also sets them apart from the rest.