FIVE STARS IN EVERY CATETORY! I cannot even begin to say how much we depend on SmartMD. I have worked with Jan at SmartMD for many many years, and accommodating is an understatement. Their turnaround is second to none. Often times we receive reports before we even know they were dictated. Our business requires our transcription service to be flexible so we can accommodate our client needs, and that's what we get with SmartMD. They fulfill ALL of our needs. We never have a problem with their quality. Their reporting system allows you to access work pending, work completed, and retrieve historical/admin information for tracking purposes. If you're looking for quality, reasonable pricing, flexibility, and a quick response time, then look no more. SMARTMD will fill all of your needs!

Great personal service! Having been a customer for six years, I have had the opportunity to both participate and observe as services and features were continually added until SMARTMD became the business that it is today. The staff is always amenable when it comes to helping customers achieve their own business goals and they put forth every effort to assist in creating a seamless experience. This personal attention is, by far, their greatest attribute that also sets them apart from the rest.

Thanks so much for the great work you… Thanks so much for the great work you and your team constantly do without fail. The services you provide are fast and professional, with excellent quality! Your support and friendly nature is always a pleasure, and the logistics of sending and receiving of files are very simple and easy to use. We have no hesitation in recommending SMARTMD to any other physician run practice looking to outsource their dictation and look forward to working with in the future!!

Highly recommend SmartMD We've had an excellent experience implementing and using the SmartMD VIP solution. The platform was easy to roll-out, is user-friendly, and gives us deep insights about our referrals, pipeline, and supports our intake, admissions, and HIM teams. The SmartMD team is very responsive and provides excellent support in answering questions and implementing changes in a timely fashion. The solution has drastically improved efficiency in workflows for our intake and admissions teams.

EXCELLENT service & follow up! Lorna did an EXCELLENT job of onboarding our agency with SmartMD - from setting up providers and insurance carriers in the system to training staff on data input and billing processes. She was always available by phone or email to answer any questions we had along the way. Reports are always delivered on time each week as per our specifications, and she calls to check in regularly to make sure things are still running smoothly. Our A/R has vastly improved since partnering with SmartMD. Highly recommend both SmartMD and Lorna in particular! A+++ and 5 star service!