Great Company Great experience with SmartMD. The on-site trainings were well put together, the customer service is great. The trainers were very patience with me and my staff. The follow up weekly meetings was great as it provided me the opportunity to ask questions in reference to any issues or concerns I may have encounter once we went live with the forms. Also, the weekly follows were to ensure the process was flowing smoothly and efficiently. I would recommend this program to anyone who prefers to have electronic documents. It's simple for the patients and caregivers to follow and there is always a support provider to assist with any needs.

Highly recommend SmartMD We've had an excellent experience implementing and using the SmartMD VIP solution. The platform was easy to roll-out, is user-friendly, and gives us deep insights about our referrals, pipeline, and supports our intake, admissions, and HIM teams. The SmartMD team is very responsive and provides excellent support in answering questions and implementing changes in a timely fashion. The solution has drastically improved efficiency in workflows for our intake and admissions teams.

Very pleased and glad we made the change We are an extremely busy ophthalmology group and all 3 doctors can use the system with ease. SmartMD made our transition to online transcription very smooth. We've not had any issues using this style transcription and the price is great for the service received. We made the switch approximately 10-11 months ago, wish we'd made it sooner. We are very happy with SmartMD and glad we made the switch.

SmartMD is the greatest gift that my… SmartMD is the greatest gift that my organization ever gave to my department. It has made our job so much easier and has made it possible to reach out to our patients immediately. Our quality department is impressed with the HIPPA compliance. I have to say that the support they have given us as we went live with their program has been beyond measure! It is so intrinsic to use and easy to teach. Our biggest sceptics became believers after seeing it in action once.

EXCELLENT service & follow up! Lorna did an EXCELLENT job of onboarding our agency with SmartMD - from setting up providers and insurance carriers in the system to training staff on data input and billing processes. She was always available by phone or email to answer any questions we had along the way. Reports are always delivered on time each week as per our specifications, and she calls to check in regularly to make sure things are still running smoothly. Our A/R has vastly improved since partnering with SmartMD. Highly recommend both SmartMD and Lorna in particular! A+++ and 5 star service!