Great personal service! Having been a customer for six years, I have had the opportunity to both participate and observe as services and features were continually added until SMARTMD became the business that it is today. The staff is always amenable when it comes to helping customers achieve their own business goals and they put forth every effort to assist in creating a seamless experience. This personal attention is, by far, their greatest attribute that also sets them apart from the rest.

I have used SmartMD for more than 15 years and recommend them for transcription and medical billing. My transcription and billing are always completed accurately and on time. I can upload my dictation by 8pm and have the final copy by 4am. This makes it possible to have my reports on the fax of a referring physician by 6am the next day. I never hear a complaint from patients about the billing service, and have found them to respond immediately to any questions raised by me.

SMART MD is the best thing SMART MD is the best thing that I have done regarding my clinic. It has not only cut down time for accurate documentation but the team is always on top of making sure notes are in appropriate order and added in time. Additionally they were able to make templates for routine notes. They are always willing to discuss making things better and adaptive with patient care and quality. Could not be happier with the process. They have saved time/effort/energy in documentation so I can spend more time with my family and focusing on Surgery.

Reliable and Timely Nandip and his team have gone above and beyond for us. They are extremely quick, and all of my projects have been completed with ample time. In addition, they are of excellent quality. Nandip himself is incredibly responsive and detail oriented. He catches my mistakes and has helped me come up with creative solutions to make clients happy. I've only had great experiences with him and his team!

EXCELLENT service & follow up! Lorna did an EXCELLENT job of onboarding our agency with SmartMD - from setting up providers and insurance carriers in the system to training staff on data input and billing processes. She was always available by phone or email to answer any questions we had along the way. Reports are always delivered on time each week as per our specifications, and she calls to check in regularly to make sure things are still running smoothly. Our A/R has vastly improved since partnering with SmartMD. Highly recommend both SmartMD and Lorna in particular! A+++ and 5 star service!