Very helpful employees. SmartMD was very helpful and always had a fairly quick response time. Nandip and Kruti was a pleasure to work with and always willing to help out any time I contacted them. All in all, a nice company to work with.

Very pleased and glad we made the change We are an extremely busy ophthalmology group and all 3 doctors can use the system with ease. SmartMD made our transition to online transcription very smooth. We've not had any issues using this style transcription and the price is great for the service received. We made the switch approximately 10-11 months ago, wish we'd made it sooner. We are very happy with SmartMD and glad we made the switch.

Great Company Great experience with SmartMD. The on-site trainings were well put together, the customer service is great. The trainers were very patience with me and my staff. The follow up weekly meetings was great as it provided me the opportunity to ask questions in reference to any issues or concerns I may have encounter once we went live with the forms. Also, the weekly follows were to ensure the process was flowing smoothly and efficiently. I would recommend this program to anyone who prefers to have electronic documents. It's simple for the patients and caregivers to follow and there is always a support provider to assist with any needs.

EXCELLENT service & follow up! Lorna did an EXCELLENT job of onboarding our agency with SmartMD - from setting up providers and insurance carriers in the system to training staff on data input and billing processes. She was always available by phone or email to answer any questions we had along the way. Reports are always delivered on time each week as per our specifications, and she calls to check in regularly to make sure things are still running smoothly. Our A/R has vastly improved since partnering with SmartMD. Highly recommend both SmartMD and Lorna in particular! A+++ and 5 star service!

We love SmartMD! SmartMD has been a great service from the beginning several years ago. They provided us with a smooth transition from our old transcription company and continue to give us great customer and IT support. Their product is easy to use and gives both us and our referring providers well-transcribed and nice-looking letters. Thank you! :)