SmartMD I've been utilizing SmartMD for about a year now. They help us with charge entry whenever my internal team is not be able to handle the volume of claims to make our month close. The SmartMD team responds very quickly to emails and is receptive to feedback. My only pain point has been that they do make some data entry errors. That said, there are several caveats to our billing process that can result in human error if you're not completely comfortable with the systems we use. When I identify these errors, Lorna, the team manager, is great at addressing them with her team and ensuring me that she's done so. I would recommend them to a colleague because they meet deadlines and they're easy to work with.

SMART MD is the best thing SMART MD is the best thing that I have done regarding my clinic. It has not only cut down time for accurate documentation but the team is always on top of making sure notes are in appropriate order and added in time. Additionally they were able to make templates for routine notes. They are always willing to discuss making things better and adaptive with patient care and quality. Could not be happier with the process. They have saved time/effort/energy in documentation so I can spend more time with my family and focusing on Surgery.

Great service overall The good: responsive customer support easy set up pasting directly into EHR good accuracy templates easy to provide and used well by the trascriptionists overall perfect service. Please improve: 1. android app for dictation is sorely needed. it can be as simple as using a 3rd party app that uploads directly to your system -eg use a google drive or something. Can't just say no, we only work with iphone/ipad. 2. the iphone app is a little crowded, but overall usable; would be nice if we had the option to use an app without any features except dictation and upload for those users that did not want anything else.

Great personal service! Having been a customer for six years, I have had the opportunity to both participate and observe as services and features were continually added until SMARTMD became the business that it is today. The staff is always amenable when it comes to helping customers achieve their own business goals and they put forth every effort to assist in creating a seamless experience. This personal attention is, by far, their greatest attribute that also sets them apart from the rest.

SmartMD is the greatest gift that my… SmartMD is the greatest gift that my organization ever gave to my department. It has made our job so much easier and has made it possible to reach out to our patients immediately. Our quality department is impressed with the HIPPA compliance. I have to say that the support they have given us as we went live with their program has been beyond measure! It is so intrinsic to use and easy to teach. Our biggest sceptics became believers after seeing it in action once.