Hey, orCam, Great job, great product! When I received my product, which is the my eye pro two, I was a little leery because I’ve never used anything like it. But then I started to learn how to use it. I joined their Facebook group. And met with a trainer one on one virtually. This instructor, not only was patient and kind. But gave me some scenarios that I could try with my product. She was understanding. And one of the best instructors that I have had for any adaptive technology product. I’ve had to talk with customer service a couple of times, and every time I have talked with them, they have not only been very approachable, but they responded and a very Acceptable timeframe. They listen to what I had to say. And they solved my issue. I have been able to reach out to this company for help with the product and received nothing but patience and professionalism. I think that if anyone were to buy one of their products, they can’t go wrong with this company and the different products such as the read, the my eye pro two or my pro three all of the staff are wonderful. And I seen nothing but a bright future for this company as they continue to develop leading edge products for the blind and visually impaired.

Training Me with Orcam Trainer was very helpful and patient. I am now able to confidently use my Orcam and find it to be a valuable asset to help read the papers and recognize friends and family. Thanks so much for your service!!

Top Notch Product and Customer Service We’ve been using OrCam Learn for about 6 months now. It has greatly helped our son, who has dyslexia. A couple of times I had technical issues connecting to the wifi and/or app. I called OrCam and received polite and professional assistance immediately. This last time, I needed help reconnecting to our new router. Max was great walking me through the steps and had it resolved in no time. He also followed up several times to make sure everything was satisfactory. I highly recommend OrCam.

Thank you Max Jacobson for your… Thank you Max Jacobson for your wonderful support you provided to Sam and me to get the features to work on the Orcam MyEye Pro 3 device. You are a patient worker and gave us very good steps. Thank you, Nancy and Sam

Great ccustomer service! Daniel answered all my questions and even took the time to hold online while I tried out his various answers to my questions. A competent technical support person, with good tech and human communication skills! Bravo!