Sonia
GBExcellent response from OrCam customer… Excellent response from OrCam customer service. Julia, who made contact with me was so PATIENT, helpful, a delight to have at the other end of the phone.
Anthony Martindale
GBI'm glad I looked at the reviews I'm glad I looked at the reviews. It reminds me of when I applied for a tax rebate. When I entered my bank details to what I thought was a government website took me straight to a solicitors who kept 48% of the fee (over £200). Becareful, when you hand over your bank details to purchase the orcam, they use that info to pay for the subscription by which time it's to late, you cannot stop it.
Tom Ellis
GBProblem solved I received a very full answer to my request for help all is now well. I am very impressed with the Orcam device and I am still learning all it can do. I have made use of the video tutorials but please remember that many users will have poor vision and will find a visual demonstration of limited use. Final verdict, a great product and goo service.
Joan LARCOM
GBGood support but device is still on trial My experience with Alex was worth five stars. He was reliable,patient knows how to teach effectively. Because of his support, I may keep this ORcam device when the trial perioe ends. However, the product itself seems fragile and I had to wait a long time before I got initial help and could work the device correctly. At my request, he secured a compensating extension of my trial period. I am also disturbed by the number of reviews that say this is a scam. I am pressing on with the trial to help my dyslexic grandchild, however.
No
GBService excellent Alex was excellent and stuck with a difficult problem. Your best? Your device!