Sonia
GBExcellent response from OrCam customer… Excellent response from OrCam customer service. Julia, who made contact with me was so PATIENT, helpful, a delight to have at the other end of the phone.
Heather Haigler
USGreat experience OrCam has fantastic customer service. I was connected with Alex when the app stopped logging statistics from our OrCam Learn device. He also helped us work through some issues we were having while learning to use the device effectively. It took a few calls to get everything resolved and he was a joy each time. Overall great experience.
Anthony Martindale
GBI'm glad I looked at the reviews I'm glad I looked at the reviews. It reminds me of when I applied for a tax rebate. When I entered my bank details to what I thought was a government website took me straight to a solicitors who kept 48% of the fee (over £200). Becareful, when you hand over your bank details to purchase the orcam, they use that info to pay for the subscription by which time it's to late, you cannot stop it.
MIke Kreger
USI found the response by OR CAM was…Great I found the response by OR CAM was Great. Prompt, courteous, and they solved the issue. Alex offered reliable responses on time, and diligent in getting to final result. Great job, i gladly recommend Or Cam to anyone!!
CINDY MACKENZIE
USWe misplaced the charging cord so had… We misplaced the charging cord so had to email in question on how to order a new one. Was told it was black in color, we had been looking for a white cord since the plug adapter was white. When they realized that I was looking for the wrong color, they offered to call me back on Sunday, which gave me 3 days to see if I could locate it. I did, but better, yet, Daniel Palin did call me back on Sunday. The Orcam has been a blessing to my mom who suffered a stroke which impaired her vision and caused... something like dilexia and dimished her reading skills from being a prolific reader to a beginning reader. Very frustrating for her until the Orcam.