Heather Haigler
GBGreat experience OrCam has fantastic customer service. I was connected with Alex when the app stopped logging statistics from our OrCam Learn device. He also helped us work through some issues we were having while learning to use the device effectively. It took a few calls to get everything resolved and he was a joy each time. Overall great experience.
Stuart Trope
GBExcellentI have never experienced such great… I have never experienced such great service as I have with Sara Katz Orcam. She was not pushy in the least. She was just helpful. She was not too wordy. She just got right to the point. She was so incredibly helpful. I’d like to give her 10 stars out of five she must be a southern, the way she acts but who knows maybe a Midwestern .
Jim Kelly
GBGreat ccustomer service! Daniel answered all my questions and even took the time to hold online while I tried out his various answers to my questions. A competent technical support person, with good tech and human communication skills! Bravo!
Lisa shilvock
GBFaulty device told to send back took… Faulty device told to send back took ages to be collected, awful Customer service I am a vulnerable person who wanted this to be able to rely on people less. Have been told to sell it on or donate it!! Now being told they have to discuss at meeting if I can get a fefund, 121 days later. Absolutely disgusting
Anthony Martindale
GBI'm glad I looked at the reviews I'm glad I looked at the reviews. It reminds me of when I applied for a tax rebate. When I entered my bank details to what I thought was a government website took me straight to a solicitors who kept 48% of the fee (over £200). Becareful, when you hand over your bank details to purchase the orcam, they use that info to pay for the subscription by which time it's to late, you cannot stop it.