Heather Haigler
GBGreat experience OrCam has fantastic customer service. I was connected with Alex when the app stopped logging statistics from our OrCam Learn device. He also helped us work through some issues we were having while learning to use the device effectively. It took a few calls to get everything resolved and he was a joy each time. Overall great experience.
Alan
GBScam Avoid At All Cost!! Product is useful for someone blind like myself but they want to charge £4000+, no problem if that’s the cost, but emails sent every single day and phone calls when I have already said it’s out of my price range, very aggressive salespeople. Maybe they should spend less on all this advertising to lower the cost of the device!
CINDY MACKENZIE
GBWe misplaced the charging cord so had… We misplaced the charging cord so had to email in question on how to order a new one. Was told it was black in color, we had been looking for a white cord since the plug adapter was white. When they realized that I was looking for the wrong color, they offered to call me back on Sunday, which gave me 3 days to see if I could locate it. I did, but better, yet, Daniel Palin did call me back on Sunday. The Orcam has been a blessing to my mom who suffered a stroke which impaired her vision and caused... something like dilexia and dimished her reading skills from being a prolific reader to a beginning reader. Very frustrating for her until the Orcam.
No
GBService excellent Alex was excellent and stuck with a difficult problem. Your best? Your device!
Andrea Meroi
ARSo grateful for Daniel's help Daniel was most helpful in changing the device language. I thought I had made a wrongful buy, so it was such a relief to receive his assistance. Besides, he made his best in speaking "castellano-the-argentine-way". In short, I've no words so say "thanks"