Gina M.
GBEitan was extremely patient and helpful… Eitan was extremely patient and helpful when trying to troubleshoot issues my mom had with her Orcam. We were able to resolve them. Thanks so much for all the assistance! Gina
CINDY MACKENZIE
GBWe misplaced the charging cord so had… We misplaced the charging cord so had to email in question on how to order a new one. Was told it was black in color, we had been looking for a white cord since the plug adapter was white. When they realized that I was looking for the wrong color, they offered to call me back on Sunday, which gave me 3 days to see if I could locate it. I did, but better, yet, Daniel Palin did call me back on Sunday. The Orcam has been a blessing to my mom who suffered a stroke which impaired her vision and caused... something like dilexia and dimished her reading skills from being a prolific reader to a beginning reader. Very frustrating for her until the Orcam.
Andrea Meroi
ARSo grateful for Daniel's help Daniel was most helpful in changing the device language. I thought I had made a wrongful buy, so it was such a relief to receive his assistance. Besides, he made his best in speaking "castellano-the-argentine-way". In short, I've no words so say "thanks"
Anthony Martindale
GBI'm glad I looked at the reviews I'm glad I looked at the reviews. It reminds me of when I applied for a tax rebate. When I entered my bank details to what I thought was a government website took me straight to a solicitors who kept 48% of the fee (over £200). Becareful, when you hand over your bank details to purchase the orcam, they use that info to pay for the subscription by which time it's to late, you cannot stop it.
Lisa shilvock
GBFaulty device told to send back took… Faulty device told to send back took ages to be collected, awful Customer service I am a vulnerable person who wanted this to be able to rely on people less. Have been told to sell it on or donate it!! Now being told they have to discuss at meeting if I can get a fefund, 121 days later. Absolutely disgusting