Sonia
GBExcellent response from OrCam customer… Excellent response from OrCam customer service. Julia, who made contact with me was so PATIENT, helpful, a delight to have at the other end of the phone.
Nancy
GBThank you Max Jacobson for your… Thank you Max Jacobson for your wonderful support you provided to Sam and me to get the features to work on the Orcam MyEye Pro 3 device. You are a patient worker and gave us very good steps. Thank you, Nancy and Sam
Scott & Jen Smothers
GBTop Notch Product and Customer Service We’ve been using OrCam Learn for about 6 months now. It has greatly helped our son, who has dyslexia. A couple of times I had technical issues connecting to the wifi and/or app. I called OrCam and received polite and professional assistance immediately. This last time, I needed help reconnecting to our new router. Max was great walking me through the steps and had it resolved in no time. He also followed up several times to make sure everything was satisfactory. I highly recommend OrCam.
Lisa shilvock
GBFaulty device told to send back took… Faulty device told to send back took ages to be collected, awful Customer service I am a vulnerable person who wanted this to be able to rely on people less. Have been told to sell it on or donate it!! Now being told they have to discuss at meeting if I can get a fefund, 121 days later. Absolutely disgusting
MIke Kreger
GBI found the response by OR CAM was…Great I found the response by OR CAM was Great. Prompt, courteous, and they solved the issue. Alex offered reliable responses on time, and diligent in getting to final result. Great job, i gladly recommend Or Cam to anyone!!