Tom Ellis
GBProblem solved I received a very full answer to my request for help all is now well. I am very impressed with the Orcam device and I am still learning all it can do. I have made use of the video tutorials but please remember that many users will have poor vision and will find a visual demonstration of limited use. Final verdict, a great product and goo service.
Jim Kelly
GBGreat ccustomer service! Daniel answered all my questions and even took the time to hold online while I tried out his various answers to my questions. A competent technical support person, with good tech and human communication skills! Bravo!
No
GBService excellent Alex was excellent and stuck with a difficult problem. Your best? Your device!
CINDY MACKENZIE
GBWe misplaced the charging cord so had… We misplaced the charging cord so had to email in question on how to order a new one. Was told it was black in color, we had been looking for a white cord since the plug adapter was white. When they realized that I was looking for the wrong color, they offered to call me back on Sunday, which gave me 3 days to see if I could locate it. I did, but better, yet, Daniel Palin did call me back on Sunday. The Orcam has been a blessing to my mom who suffered a stroke which impaired her vision and caused... something like dilexia and dimished her reading skills from being a prolific reader to a beginning reader. Very frustrating for her until the Orcam.
Nancy
GBThank you Max Jacobson for your… Thank you Max Jacobson for your wonderful support you provided to Sam and me to get the features to work on the Orcam MyEye Pro 3 device. You are a patient worker and gave us very good steps. Thank you, Nancy and Sam