Nancy
GBThank you Max Jacobson for your… Thank you Max Jacobson for your wonderful support you provided to Sam and me to get the features to work on the Orcam MyEye Pro 3 device. You are a patient worker and gave us very good steps. Thank you, Nancy and Sam
Scott & Jen Smothers
GBTop Notch Product and Customer Service We’ve been using OrCam Learn for about 6 months now. It has greatly helped our son, who has dyslexia. A couple of times I had technical issues connecting to the wifi and/or app. I called OrCam and received polite and professional assistance immediately. This last time, I needed help reconnecting to our new router. Max was great walking me through the steps and had it resolved in no time. He also followed up several times to make sure everything was satisfactory. I highly recommend OrCam.
Joan LARCOM
GBGood support but device is still on trial My experience with Alex was worth five stars. He was reliable,patient knows how to teach effectively. Because of his support, I may keep this ORcam device when the trial perioe ends. However, the product itself seems fragile and I had to wait a long time before I got initial help and could work the device correctly. At my request, he secured a compensating extension of my trial period. I am also disturbed by the number of reviews that say this is a scam. I am pressing on with the trial to help my dyslexic grandchild, however.
Gina M.
GBEitan was extremely patient and helpful… Eitan was extremely patient and helpful when trying to troubleshoot issues my mom had with her Orcam. We were able to resolve them. Thanks so much for all the assistance! Gina
Budd Out
GBFantastic product and customer support Orcam Myeye is a fantastic product with wonderful customer support. Shortly after my issue was submitted I received a long distance call from Max and he worked with me as long as it took until my problem was resolved.