Stuart Trope
GBExcellentI have never experienced such great… I have never experienced such great service as I have with Sara Katz Orcam. She was not pushy in the least. She was just helpful. She was not too wordy. She just got right to the point. She was so incredibly helpful. I’d like to give her 10 stars out of five she must be a southern, the way she acts but who knows maybe a Midwestern .
CINDY MACKENZIE
GBWe misplaced the charging cord so had… We misplaced the charging cord so had to email in question on how to order a new one. Was told it was black in color, we had been looking for a white cord since the plug adapter was white. When they realized that I was looking for the wrong color, they offered to call me back on Sunday, which gave me 3 days to see if I could locate it. I did, but better, yet, Daniel Palin did call me back on Sunday. The Orcam has been a blessing to my mom who suffered a stroke which impaired her vision and caused... something like dilexia and dimished her reading skills from being a prolific reader to a beginning reader. Very frustrating for her until the Orcam.
Jim Kelly
GBGreat ccustomer service! Daniel answered all my questions and even took the time to hold online while I tried out his various answers to my questions. A competent technical support person, with good tech and human communication skills! Bravo!
Noe Neaves Jr MD
GBI am very impressed with or Kim my eye… I am very impressed with or Kim my eye version nine particularly with this new update with A I. Daniel was very useful and he answered my questions and helping me with my device I am very impressed with our campus customer service.
Heather Haigler
GBGreat experience OrCam has fantastic customer service. I was connected with Alex when the app stopped logging statistics from our OrCam Learn device. He also helped us work through some issues we were having while learning to use the device effectively. It took a few calls to get everything resolved and he was a joy each time. Overall great experience.