D T
GBsuperior, responsive customer service The customer service at Diabetessupplies4less is outstanding. An item I was looking for was sold out, but I asked for an alert when it was back in stock. A week or so later that alert came, but when I tried to order, it was sold out again. I responded to the alert email complaining about that, and within a couple of minutes an agent responded with another option for me. I had another occasion to contact them by email and again the response came nearly instantaneously. I wish my own family members were that responsive to my needs!
Dharini
GBCalled customer service Called customer service about purchasing alcohol swabs. Very helpful and polite. Didn’t have the ones I wanted but was told another brand was available. Ordered online. Very easy!!
Lisa Gaeckler-Smith
GBI never received my order I never received my order. I was treated terrible when trying to communicate to the sales department that I was never sent a receipt or tracking info and they continued telling me they sent it but I never received anything except the responses to original email I sent them. I asked them to send the info to me as a response to my email I sent them but they never did. I am filing a claim with the BBB and I will never recommend this company. My husband is relying on getting these medical supplies and your company doesn't care.
Frank Giacobbi
GBLousy service. Web page down. Phoned in order. Gave new shipping address. Received no email confirmation.. Jus checked my account dashboard: no order, no change of address.
Arg
GBInitially Diabetessupplies4Less was… Initially Diabetessupplies4Less was having some site issues. A bit inconvenient when i needed to order supplies. However, I was extremely impressed with the rapid response I received from customer service letting me know they were working on their site and it would be resolved same day. Service is always great with this company!