Lisa Gaeckler-Smith
GBI never received my order I never received my order. I was treated terrible when trying to communicate to the sales department that I was never sent a receipt or tracking info and they continued telling me they sent it but I never received anything except the responses to original email I sent them. I asked them to send the info to me as a response to my email I sent them but they never did. I am filing a claim with the BBB and I will never recommend this company. My husband is relying on getting these medical supplies and your company doesn't care.
D T
GBsuperior, responsive customer service The customer service at Diabetessupplies4less is outstanding. An item I was looking for was sold out, but I asked for an alert when it was back in stock. A week or so later that alert came, but when I tried to order, it was sold out again. I responded to the alert email complaining about that, and within a couple of minutes an agent responded with another option for me. I had another occasion to contact them by email and again the response came nearly instantaneously. I wish my own family members were that responsive to my needs!
marilyn harewood
GBToday is 5/1/20 Today is 5/1/20, I placed my order 4/14/20. I have not received my order and after two calls to customer service I am told that the order was sent out to the correct address but returned for whatever reason and I am now expected to pay additional money to have it re-shipped. WHY????? I gave correct shipping information when I ordered and I am not responsible for the order not being properly delivered. Your policy is totally unfair regarding this situation and I will never again order from you or recommend your company to others. I expect a refund for these items which were not received.
Donny
GBNot shipping me anything right now Not shipping me anything right now. They said they were out of the BD product and I asked for a different brand or a refund. They promised to ship a different brand. It has now been about 7 weeks and they are now not answering and have their phone lines shut off. Before this they were always pretty good except 3 or 4 times in the past 3 years when I had to call because they didn't ship my order on time.
SunnyCal
GBSunnyCal Efficient, on line sight. Quick delivery. Product arrived perfectly. There was no sight of package tampering in this Covina-19 pandemic. Would have liked my insurance to copay.