Lisa Gaeckler-Smith
GBI never received my order I never received my order. I was treated terrible when trying to communicate to the sales department that I was never sent a receipt or tracking info and they continued telling me they sent it but I never received anything except the responses to original email I sent them. I asked them to send the info to me as a response to my email I sent them but they never did. I am filing a claim with the BBB and I will never recommend this company. My husband is relying on getting these medical supplies and your company doesn't care.
Dharini
GBCalled customer service Called customer service about purchasing alcohol swabs. Very helpful and polite. Didn’t have the ones I wanted but was told another brand was available. Ordered online. Very easy!!
marilyn harewood
GBToday is 5/1/20 Today is 5/1/20, I placed my order 4/14/20. I have not received my order and after two calls to customer service I am told that the order was sent out to the correct address but returned for whatever reason and I am now expected to pay additional money to have it re-shipped. WHY????? I gave correct shipping information when I ordered and I am not responsible for the order not being properly delivered. Your policy is totally unfair regarding this situation and I will never again order from you or recommend your company to others. I expect a refund for these items which were not received.
FM Harrison
GBI have been buying test strips for a… I have been buying test strips for a few years, but today it keep coming back (Not recognizing my email & password) do not understand why so I changed my password & re entered my email again & added new password. This time it went thru. That is all that matters in the end. Just glad you have the N95 masks & hope they come soon. Hope they will continue to be available so I can order again if this disease continues to be a problem. Thank you. Keep safe.
Donny
GBNot shipping me anything right now Not shipping me anything right now. They said they were out of the BD product and I asked for a different brand or a refund. They promised to ship a different brand. It has now been about 7 weeks and they are now not answering and have their phone lines shut off. Before this they were always pretty good except 3 or 4 times in the past 3 years when I had to call because they didn't ship my order on time.