Laura Green
GBThe LAVU 24/7 support team are great Be The LAVU 24/7 support team are great. Although I’m sure they field hundreds of calls per day many remember me personally and we have formed nice supportive relationships. I love this and it makes my request go much quicker!
Eduardo Rodriguez
GBOur pos at work was not connecting to… Our pos at work was not connecting to the printer and when I call lavu costomer service were very nice and easy to work with. The first person I talk to he resolve all the questions and problems our system had. Thanks to lavu for having well trained people to help costomers.
Sarah Chambers
GBLavu is a Food Truck Lifesaver! I can’t imagine a more perfect POS for our food truck business! From day one, customer service from every person we’ve been in contact with has been phenomenal. Processes have been explained, questions have been answered, all uncertainties on this side of running our new business have been taken away by the outstanding communication and knowledge of the Lavu team. The system itself is very user friendly - I was nervous learning the system and honestly thought “it can’t be this easy” several times, but now that we’ve been using the system at full speed, it really IS that easy! I love the End Of Day breakdowns - it takes all the guesswork out of the equation and tells us everything we need to know about that day’s service so we can confidently close out the day successfully with no surprises. To have that peace of mind in this business is a blessing and we are so grateful for the Lavu team and this system!
VAVA
THNishat P Nishat P. (Nicky) was awesome They consulted me for an hour long and gave many solutions to my problems. Very quick response to solve what I asked for. One problem couldn't be executed so they reflected that they will update the Dev team for transparency, which was a nice touch and hopeful. Patient and great personality. Hope to get to talk to them again if I were to 'chat with an expert' again. Wish them well.
Brian Kim
GBWe did not arrive at a solution but excellent service nonetheless We did not arrive at a solution but the service and effort were well worth noting. The representative kept on top of my issue for over a month trying to find a solution or resolution. I appreciate that very much. Hopefully we will figure what is causing our Lavu controller error soon.