I purchased an Eddie in year 2023. I purchased an Eddie in year 2023; however apparently I ordered the wrong size. I have tried several times to contact Eddie's website or email with no success. Please can you help.

Service is a rip-off and outrageously priced There 'subscription' service is ridiculous. You don't need this every 4 months and the cost is unbelievably outrageous. When I ordered their website would allow you to order just the product. I made sure of this. It was difficult but you could do it (I don't think you can anymore). They sent a subscription anyway which I did not know. Four months later there was a $200 charge on my credit card. I requested a refund, but they kept $25. This company is a rip-off. You can by other like products from other manufacturers that if properly fit give the same result at 1/50th the price.

Awkward fit and position during “active” use Works ok during fitting and wearing “offline”, but in the heat of the moment it moves around, doesn’t “sit flush” all the way down, is a little pokey in a bad way for partner. Tried different sizes and tensions. Haven’t found a reliable combination yet. Reverted back to other solutions. Plan to revisit using this, but wasn’t a slam dunk.

I can't give this zero stars or I… I can't give this zero stars or I would. These guys took my money and then never shipped the product. Will not even respond to multiple emails asking for money back. However, I did receive several marketing emails since purchasing asking if I wanted to be an investor. What a joke of a company. Buyer beware.

Perfect solution to revitalize your marriage! My husband and I had tried everything possible before discovering Eddie. After being recommended the product we thought “What do we have to lose?” Especially with the money-back guarantee offered. Y’all, this changed the game. We wish we had found it sooner. We would have saved so much money from everything else we tried that didn’t work. Our intimacy is even stronger now than it was in our 20’s. Customer service is also incredible. They responded immediately when we realized we had ordered the wrong size and corrected it immediately. Thank you Shane and Giddy team!