I purchased an Eddie in year 2023. I purchased an Eddie in year 2023; however apparently I ordered the wrong size. I have tried several times to contact Eddie's website or email with no success. Please can you help.

Be aware that they will keep charging… Be aware that they will keep charging you even with your subscription cancelled. I cancelled on their website and magically they activated it again without warning and sent another device.

Great product !! Not so good Customer Relations The product works good from my experience. The only reason for the 3 stars is because I had was I jumped onto a 50 dollar off promo, and didn't realize it was a subscription called STAYGIDDY, so one day without any prior email warning my PayPal bank account was hit with 203 dollar charge for "one" Giddy, that was already being shipped! I emailed and asked for a reversal or at lease an adjustment in the charge, but haven't gotten a response, yet. As of now you can buy two for 225 on Amazon!! Always read everything before you confirm a purchase online with any seller.

Service is a rip-off and outrageously priced There 'subscription' service is ridiculous. You don't need this every 4 months and the cost is unbelievably outrageous. When I ordered their website would allow you to order just the product. I made sure of this. It was difficult but you could do it (I don't think you can anymore). They sent a subscription anyway which I did not know. Four months later there was a $200 charge on my credit card. I requested a refund, but they kept $25. This company is a rip-off. You can by other like products from other manufacturers that if properly fit give the same result at 1/50th the price.

Beware. Subscription scam. Beware, it is a subscription scam. They sign you up for auto renewal and charge your account even after you try to cancel. They will not refund your money under any circumstance. The product itself is marginally effective and somewhat uncomfortable to wear.