I purchased an Eddie in year 2023. I purchased an Eddie in year 2023; however apparently I ordered the wrong size. I have tried several times to contact Eddie's website or email with no success. Please can you help.

Terrible - I suffered an adverse event Terrible product, It injured me! After use I had several hematomas. I tried to report an adverse event with the company regarding my injury and they only had a customer service person. I reported the company to the FDA for not having any systems in place to deal with adverse events. Product used 02/11- Hematomas discovered next day.

I had a ordinry experiance with… I had a ordinry experiance with eddiebygiddy.com. Most of the process was quite smoothe and I didn't encounter any isses. The entire thing was successful and quite stress free as everything went accoding to plan. My ordrers were delivered promptly and in a perfect condition. The products were as describetd and nothing was missing. Althougth the prices are a bit high, the quality is good enough to justify it. The communication between us wasn't great. In conclusion, Eddiebygiddy.com is almosst good but could improove in certain aspects.

Service is a rip-off and outrageously priced There 'subscription' service is ridiculous. You don't need this every 4 months and the cost is unbelievably outrageous. When I ordered their website would allow you to order just the product. I made sure of this. It was difficult but you could do it (I don't think you can anymore). They sent a subscription anyway which I did not know. Four months later there was a $200 charge on my credit card. I requested a refund, but they kept $25. This company is a rip-off. You can by other like products from other manufacturers that if properly fit give the same result at 1/50th the price.

Great product !! Not so good Customer Relations The product works good from my experience. The only reason for the 3 stars is because I had was I jumped onto a 50 dollar off promo, and didn't realize it was a subscription called STAYGIDDY, so one day without any prior email warning my PayPal bank account was hit with 203 dollar charge for "one" Giddy, that was already being shipped! I emailed and asked for a reversal or at lease an adjustment in the charge, but haven't gotten a response, yet. As of now you can buy two for 225 on Amazon!! Always read everything before you confirm a purchase online with any seller.