The level of service was not work the… The level of service was not work the money. They came saw the job then quoted for it. The job was not done in time and to a clean standard we was then told we more time is needed at more costs. We was then treated action for balance to be paid without addressing they outstanding issue. Would not use this company again.

Bad Batteries with Virtuclean 2.0 I've had my Virtuclean 2.0 replaced about 4 times so far and all of them did not hold a charge after a day or so. I'd give this a 1 star but gave them the extra star for their fast replacment service.

Machine quit on day 2, no help from anyone! I bought my machine in June, 2020. It stopped working on day 2. I obtained an RMA and immediately returned the machine. Sadly, that's the whole story! I never received a replacement and I never heard from anyone. It looks like I fell for a total scam. Please learn from my experience and avoid this company like the plague!

Poor customer service While the product has worked for me, I gifted it to my daughter. The charging cable stopped working for her. We have emailed and called the company. No one returns our calls and when you do reach one, we are transferred to an answering machine. When the product doesn't work, it appears there is no help. What can be done?

Battery does not hold a charge I purchased the virtu clean in 2019. It originally was a great product and easy to use. About a year later I noticed the battery did not hold a good charge. Had to charge after every use. Now it does not charge at all. Very disappointed in the battery life