Unhappy owner …..I received a virtu clean for a… I received a virtu clean for a Christmas present and loved it. Then, I convinced my daughter to purchase one. Her charging cable stopped working. I have emailed, and called seeking a replacement. To date, no one has returned my calls or responded to my emails. This lack of communication does not cause you to feel good about dealing with this company. At this point, her virtu cleaner can not be used. How might I resolve this matter?

So easy to keep my CPAP clean I have been using my Virtuclean machine for over a year and I am extremely pleased with its performance. I used to hate washing my hose, but now I just attach it to Virtuclean and clean my CPAP (hose and tank) every other day - because it is so easy to use. I have to charge it about once a week (no problem). I assume that the ozone is doing its job (I occasionally get a whiff of the ozone, but only enough to know it's working). I wash my nose-pillow by hand every morning because I don't like the smell of the ozone that lingers on the plastic. I am very pleased (and so is my pulmonologist because he tells me how important a clean CPAP is to my health). This little device is so much less bulky than other models. Great product!

Simplicity is the genius of this… Simplicity is the genius of this system. I can put everything in the bag, hook up the hoses, and power it on in a little over 30 seconds. Easy to do first thing in the morning. After hooking up the hose and mask, etc, I like to run the CPAP for a few seconds to clear out any O3. Looking forward to getting info on replacing the filter, etc.

I find that the "on" touch does not… I find that the "on" touch does not work very well....when I'm just moving it, I can trigger it on, but when I want to purposefully turn it on, it is not easy....I have to fiddle around until it does! I do like the concept and ease of using the device otherwise.

The level of service was not work the… The level of service was not work the money. They came saw the job then quoted for it. The job was not done in time and to a clean standard we was then told we more time is needed at more costs. We was then treated action for balance to be paid without addressing they outstanding issue. Would not use this company again.