Virtuclean makes my life so much… Virtuclean makes my life so much easier! I cannot recommend it highly enough. So much easier than washing in the sink and drying for hours. Hook it up, turn it on, done in 35 mins. And I love that it can be used while charging. Huge plus!

Poor customer service While the product has worked for me, I gifted it to my daughter. The charging cable stopped working for her. We have emailed and called the company. No one returns our calls and when you do reach one, we are transferred to an answering machine. When the product doesn't work, it appears there is no help. What can be done?

The connection between the hose fitting… The connection between the hose fitting and the bag can be a real problem. Be ultra careful when removing the hose or you will pull the fitting out of the bag. We cut some thin vinyl and reinforced the connection. We are still ultra careful when removing the hose. The hose fitting needs to be redesigned with a wide flange to sandwich the bag material on both the inside and outside. This would then solve the problem. That is our only complaint. Otherwise our rating would be 10 stars.

Easy to use and it really helps with… Easy to use and it really helps with the mask and tube cleaning. Just remember to air out the tube and mask after you use it. It will have a smell for a short while then it goes away. For the money, it is better than the big tank container and costs a lot less plus if you use the other one a lot of the Cpap machine companies will not cover the warranty because it messes them up and breaks down the seals. where this only cleans whats needs to be cleaned. Just remember to wipe the mask down every day because of the oil on our faces that we leave on it. Will buy it again when this one expires.

The Virtuclean is easy to... The Virtuclean is easy to use. I like that it is not bulky; easy to store when not in use. Material indicated that it would go 7 cleanings on one charge. I got only 6. BUT this may be because I used it as is and did not charge it up fully before using. This may have been obvious but it showed full, AND the material did not say to charge it before use. I suggest that the written material make this clear, either way.