We've been using SmartPractice for… We've been using SmartPractice for quite a while now and have never had a bad experience. Very good pricing on everyday supplies like charts, stickers, etc. as well as some custom promotional goods. And our rep Teri is wonderful, very helpful, goes out of her way to check on us periodically as well as assisting us with our important promo orders. I would definitely recommend them!

Customer Service Tammy Burkholder has been our dental supplies rep for quite sometime. We trust her with all of our dental needs. If SP doesn't have a product that we are looking for, she is always helpful to find one comparable. Tammy's customer service goes above and beyond and we are so blessed to partner with her!!!!

Excellent products and service, website ordering difficult Excellent products and services. Have always had problems with ordering via the website, however. Our previous personalization is either not available to load or the editor errors so it can't load. Every time I have to wait at least a couple additional days to contact Smart Practice by phone and get the proofs approved. It would be great if this part of the website would be updated.

Would use another company if I could go back in time Placed over $1000 order for our open house 5 weeks prior to event, was told that was plenty of time. After 2 weeks, called to check, was told I'd receive a call back by two different employees, no one called back. I have now ended up having to call over 6 times to check on the status, 2 items have shipped (one on time and one late), the other 2 haven't shipped and we're at the 4 week mark. Only individual who gave me information was Bill, who told me three out of the 4 vendors changed suppliers, which is highly unusual. Overall really disappointed in my experience. Lack of communication is the biggest concern, I will likely move to another company as they cannot provide firm answers or explanations.

Great service as usual!!! I have been using SmartPractice for years! Their service has only gotten better over the years. Now a next day delivery compared to a 7 day delivery years ago. Although I now order everything online, I do miss talking to my good friend, which developed over the years of ordering via telephone, to Laurie Spracale, who was exceptional at her customer service!!! Thanks for over 30 years of GREAT service!!