Excellent customer service This company definitely aims to please, and Paul Fratella is truly an amazing rep. He definitely goes above and beyond to satisfy his customers and he truly cares about your practice. I have had many reps in my years of dentistry, and by far Paul has been one of the best I have had and he has exceeded my expectations. I look forward to a long lasting partnership with him and Smart Practice

Great service as usual!!! I have been using SmartPractice for years! Their service has only gotten better over the years. Now a next day delivery compared to a 7 day delivery years ago. Although I now order everything online, I do miss talking to my good friend, which developed over the years of ordering via telephone, to Laurie Spracale, who was exceptional at her customer service!!! Thanks for over 30 years of GREAT service!!

Personalized Service! Very pleased with your prices and very pleased with the personalized service I receive each time I call. Our sales rep, Brandon Bomar, is another reason we are so happy with your organization. If we are considering a product, the first call we make is to Brandon. He researches products for us, sets up appointments for reps to come and demonstrate products, and always follows up with us to get our feedback. We consider Brandon an integral part of our practice. We don't know what we would do without him. He certainly gives superior service and is an excellent example of a "valued" employee.

No complaints I order a number of supplies for my dental office from SmartPractice and they always ship the correct product in a very timely manner. They don't have everything I need, which is the only reason for 4 stars rather than 5.

Smart Practice ships what we need… Smart Practice ships what we need immediately, and has never made a mistake on the order. Our patients love the mini lip balms so much, we can barely keep them in stock. They are asking for the mint flavor (no longer available) and I hope they begin offering that option soon.