Poor experience Looking at other reviews, I guess we were lucky to have received our tens unit which cost over $200 NZD. We have had it 6 months and the unit has started to fail and no one at Oxiline will respond to our query. Do not buy anything from this company.

Do Not Order From this company. I ordered the item, my credit card was charged the next day and, two weeks later, have not received it. Called several times and they do not answer their phone. Emailed several times without reply. Do Not Order from them. I do not know how companies like Forbes and Men'sHealth can give this company positive reviews.

They will NOT respond to you once they have your money. ZERO customer service: They don't respond to submissions to their online form; they don't respond to direct email; they don't answer their phone. In short: it's obvious they have no intention of holding up their promise of customer support or 30 day returns. I recommend you run far away from this "company."

I don't understand all the negative… I don't understand all the negative reviews. I ordered oxiline pro blood pressure meter on 4/19/24. Within a half hour got confirmation order was shipped with valid tracking number. Received meter on 4/23/24. Very happy. Most accurate one of the two others I have. Cuff is easy to use and there are instructions included. Using app to sync up with meter easy with no problems. Maybe I'm just lucky ???

Order billed, not delivered--no response. When my order was overdue, I checked the tracking number to find out they shipped my oximeter to an address less than 10-miles from their Miami office. I live in California. I have tried to reach them several times by eMail, their ContactUs message app, and by phone. They charged my credit card right away, but so far no response from Oxiline no matter what method used to try to reach Customer Service.