They will NOT respond to you once they have your money. ZERO customer service: They don't respond to submissions to their online form; they don't respond to direct email; they don't answer their phone. In short: it's obvious they have no intention of holding up their promise of customer support or 30 day returns. I recommend you run far away from this "company."

Paid for something I never got! I ordered a piece of health equipment from Oxiline. I received an email saying that they hoped I like the equipment despite the fact that I have not received it. I have called numerous times only to be told that they are not available. I have emailed, both on their web based email system and on regular email and have received no response. Their customer service in nonexistent. I am now having to process a claim with PayPal to try and get my money back. Steer clear of this company!

Order billed, not delivered--no response. When my order was overdue, I checked the tracking number to find out they shipped my oximeter to an address less than 10-miles from their Miami office. I live in California. I have tried to reach them several times by eMail, their ContactUs message app, and by phone. They charged my credit card right away, but so far no response from Oxiline no matter what method used to try to reach Customer Service.

I don't think this is a legitimate… I don't think this is a legitimate business. I ordered a product and they immediately charged my credit card. After a week, I contacted them to find out what had happened to my order. They said it was backordered, so I asked them to cancel and refund my money. They said they would, but after several more weeks, nothing has happened. I have called many times, but they aren't available to take calls. I've sent multiple emails. No response. And, no refund.

I placed my order 14/01/2024 for 1 x… I placed my order 14/01/2024 for 1 x Pulse XS Pro & still have not received it. I have contacted them on several occasions by email the without any help & then they just started ignoring my emails all together. The tracking information given shows that my order has been stuck with Canada post since 24/01/2024. Do not use this company you have been warned......