Very poor customer service Ordered two thumb braces. The elastic started to separate after two wearings on one. Sent an email to customer service requesting a replacement. They replied they would send my claim to their “returns team”. It is now a month later and I’ve heard nothing even after several emails inquiring about status. Some of the worst customer service I’ve had. Will never purchase from here again. I expected a lot more for the price of the items.

International purchase This purchase was for my cousin in Egypt, I just wanted to make sure that she is happy with it before I did the review. She is very happy with the Alimed Tibial fracture brace, the product is great. I just want to thank the company for great customer service. A special Thank you to Miss Robin Germain from International sales for her assistance. Thank you Alimed

Won't allow return. Ordered left and right walker splint for family member. Alimed would NOT allow me to return the unused product - said the box had been opened. How are you supposed to check it without opening the box? Will never order from here again and urge others to reconsider.

Impossible to return Bad advice on sizing from their customer service. I kept ordering until I got the right size. When I requested authority to return the two finger splints that didn’t fit, they never responded. They will not allow you to return anything unless they give you specific permission. Now I am stuck with $78 worth of splints that I can never use..

Always great prices and quality products! The holiday season isn't the best time to need medical supplies delivered timely. They did their best and we got what we ordered. Always great prices and quality products!