Run far away - fraudulent business practices. I had an eye exam two and a half months ago and they refuse to send me my contacts prescription. I have never had a perscripton held hostage before. But I've been in the store every week; had my contacts company call with requests multipke times; and submitted online requests. I paid for my exam and script and they have yet to deliver. Thats not just unethical. Its fraud.

WORST PLACE EVER During the exam, my lenses became fogged up to the point I couldn't see thru them. Optometrist kept on going as if everything was normal until I literally got up and walked outside to get the worker back inside the store. He was on his cell phone outside the double doors. I asked him to clean the lenses, and I am convinced this tainted my final prescription. Instead of giving me another exam, I e been ignored since January!! I was told I would receive a phone call when the contacts came in so I could do a fitting. I NEVER GOT THE CALL!! So I came into the store this morning, and sat there for 35 minutes being ignored.. You tell me 20/20, what TF am I supposed to do to get my ŒQ1 ordered??!glasses prescription

First off I will give credit to the… First off I will give credit to the location I went to, great staff and very friendly. My good experience ended there, I went back a week later to get my prescription and the company had been removed from the site and replaced ( this did not bother me it happens ). I was told by the new company they were not sure how to contact the company for a copy of my medical records. I left and realized I had received an email letting me know I could retrieve my records through an email request to the address MedicalRecords @ for2020now.com( the review does not allow email so minus the spaces) . I emailed the provided email (double checked my inbox it was sent) never to receive a response. At this point I looked up the company online and requested through their online portal a copy of my records at the website for2020now . I was sent a link to a corrupt webpage (501 error). I want to be specific because the company looks to refute all poor claims by pushing the experience on the site where the appointment was done. My experience there was great, the inability to gain access to the record and prescription I paid for. The inability to answer emails or requests properly shows a level of disfunction that is not confidence inspiring. Companies concept is great, I hope someone else can do it better. I’m addition … in the review reply they insist again the location is at fault. Or at least imply by the insistence of it being mentioned. It was in Mooresville, nc on 03/10/2023…

Poor customer service I had an appointment. Drove across town to find out that the store was closed several hours earlier due to an emergency and no one bothered to call or email me. Waste of time. Find a real clinic to use.

Poor eye exam I paid to have my eye exam. Which after I got.my glasses I find out they are 50%off had to pay for a 2nd eye exam and have new glasses done asked for a refund do to there where so off and I felt I had to pay again for the correct prescription. It was the prescription that your doctor did that was 50 percent off. He also claimed I had to go to a specialist because of something wrong went to my regular eye doctor and they looked at your prescription and the right one which was 50 % off to what my eyes are. The place I had do my glasses where nice enough to redo my new prescription that is correct. So I asked for a refund they say they will call and talk to me about it. But they have ghosted me. I was there on Saturday the 7th 9f October when I got there they said the technician went home sick but that they still do my eye exam. They could have called me It was at durham north carolina. I broke my glasses I live in minnesota so I went to eyemart express but I now find out that 2020now is who you pay for the eye exam. I know 2020now took out the payment I was talking to eyemart in North Carolina Durham. In minnesota I went to my regular eye doctor who I had to pay. I dont know the doctor who did it. But I know that you took out the money for the eye exam. I have been waiting since early November for you to contact me. And you have ghosted me. So if you want to you can call me.