20/20NOW

520 Eighth Avenue suite 800, 10018, New York, United States
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1.92
Based on 13 Reviews

5

23.08%

4

0.00%

3

0.00%

2

0.00%

1

76.92%
About 20/20NOW

20/20NOW is the Tele-Optometry leader and gives optical retailers the ability to offer patients Ocular Tele-Health eye exams with live doctor consultations so they can buy their new glasses and contacts the same day. 20/20NOW provides patients with walk-in exam availability, any day and time the optical is open, with tele-optometry.

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woo yeon lee
GB

Do not do any business with 20/20now, the owner is such a horrible and greedy for looking for only your money. He is such a Scamer They don't care if your eye exam patients are waiting for long or not. Even they are using Drs as their slaves either, one Dr need to see the patients 30-50 per day and pay hourly only. They're solely focused on extracting money from your pocket for their own gain. Here's my warning: Do you really want to sign a contract with this company? Then ask for the termination terms first, read them carefully, and make sure you understand the refund clauses before you sign anything. Otherwise, they might interrupt your eye exams, unilaterally terminate the contract like they did with me, and then do everything in their power to take your money. I paid $22,000 for only the set up fee and they stop the serives after 15days because I keep complaining to them stop calling and forcing me to purchase eye exam equipment from your company in the 6:00 am in the morning, and also in the contract they promised and hooked me up eye exam will be provid from 20/20now company like Mon to Sat, 9:00 am to 7:00pm, but once I tried the business with them, every Monday is closed, and plus even other days are all only available 10am to 5pm, not only that, they allow me to make an eye exam appointments only one hour slot, not possible more than that. so I keep asking when your company can provide better or turn the promise service days and hours, than owner said I naver promised anything. Wow~ I keep complaining about the contract, your company said if there's any Dr's schedule changes will notice with written in 15 days before, but I naver got it. the owner of 20/20now keep putting the ridiculous excuses and instead of trying solve this issues, he sent me the termination contract, so I asked him what about my money for set up these? He said I signed it 1/15/2024, so he can not refund even single penny. He keep saying it is over the 60days thousand times (watch out guys, there is somthing behind with 60days) actually they start to provide the services 3/1/2024 and inactivate my account 3/16/2024 without my termination agreement nor refund process. Wow~ I naver expect that I have to pay to this greedy grandfa $22,000 with 15 days services. Now I report them to the FTC and BBB. I hope they can help me to get my money refund from this theft. I hope there's justice and karma. Sincerely I hope you don't end up a victim like me. P.S In the contract, they said they will pay the sublease fee to my pracrice 17% of eye exam fee volume, but they keep hiding the invoices and never pay it either.

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Mike Rothschild, O.D.
GB

Perfect Partner in Eye Care 2020 Now has been an amazing partner for me as we work to deliver the highest quality care available to our patients. While we work to "figure it out", 2020 Now continues to serve us and always keeps their promises. Highly Recommended!

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Nancy Weibel
GB

Poor customer service I had an appointment. Drove across town to find out that the store was closed several hours earlier due to an emergency and no one bothered to call or email me. Waste of time. Find a real clinic to use.

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