Serfinity Medical

Polop, United States
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2.15
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

10.00%

1

60.00%
About Serfinity Medical

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jenny
US

They are fake They are fake. Do not buy from here. They should be investigated. I ordered Geri-Care Mineral Supplement Zinc Sulfate, paid $69.95 for expedited shipping. After 10 days still didn't receive it. Emailed them but no answer.

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James Thompson
US

No integrity, unreliable, going to get someone killed. No integrity, unprofessional, will get people killed, don't buy from them. Ordered an oxygen concentrator March 27, 2020 for my father, who is is ill with a chronic respiratory issue. Customer service told me that the item was in stock and that it would ship the following week. I paid $700 for it on the spot. I relied on this, potentially as a life-impacting situation. Two weeks went by and I had no update. I asked the company and they said that they had shipped the item I paid for to another customer. Serfinity said it would be 2-3 months before another one was available. They basically took my money, caused me to rely on their promise, and this prevented me from buying a similar item from somewhere else while it was in stock. Now they are sold out in many places.

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Barbara Fralish
US

I am very thankful that my order… I am very thankful that my order arrived today within a great time frame. I do agree that the customer service is very slow and non-respondent. But maybe we should cut them some slack during this crisis . Looks like the earlier reviews were great.

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K Guy
US

Order at own risk. Unscrupulous company that you can’t reach I placed two orders on March 12 and 13th including an order for a PAPR as I am a first responder. I have received no updates on my orders yet they charged my credit card without a problem. I have called multiple times and no answer. I have been online several times and they answered once and said to wait until the end of the month. I tried multiple times to reach the company yesterday the 31st as well as today April 1st. No response. Went online and waited for online response and nothing despite waiting over an hour. I want a refund. Luckily I used American Express. I may need to contact the Attorney General of Illinois. Reading the other recent reviews it seems as though they used to be an OK company but in the wake of the Coronavirus they have become an unscrupulous company.

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Kelly Cowling
US

Bad bad people. Stay away! I ordered surface disinfecting wipes based on the description as 50 count. They sent me one count. When I contacted them about the discrepancy, Serfinity stood by sending me one wipe for $9.95 plus $4.95 shipping. Serfinity practices deception and price gouging in the face of a public health crisis. Bad bad people. Stay away! UPDATE: Vendor – thank you for apologizing for the “confusion.“ I have been unable by phone, email, or your website to get instructions to return this item. Please back up your apology by telling me how to return this item for a refund.

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