We neglected renewing our domain We neglected renewing our domain, which is an ecommerce and therefore uptime is crucial. Mayhem ensued. Luckily Moniker staff honored their 24h SLA and we were up and running again. Thank you, guys.

Top Tier Customer Service I just had an issue with Sender Domain Policies that we're easily able to fix with the help of Moniker Support. The customer support was top notch. They were super knowledgable and quick to respond. If I ever have DNS issues again I have full confidence that I'll be able to get the support I'm looking for.

They're working hard so you don't have to I hardly ever think about our host services - because they run so smoothly they don't need my attention. However, when issues arise, usually due to changes with our website SaaS or Google updates, Moniker is always available to offer help. They are easy to work with, explain solutions without using techie lingo, and I have yet to have an issue they couldn't solve. They also follow up during and after the process and I greatly appreciate this!

AVOID Moniker!! Currently (April, 2024), I use four Internet Domain registrars, including Moniker. Of these four IDRs, Moniker is BY FAR the worst. On many occasions, I cannot access their website, not even for the purpose of logging-in! Furthermore, when I complain to their technical support staff, the response that I receive is wholly inadequate, even when I attach a screenshot that shows the problem that I encounter when trying to access the website.

I have been a Moniker client for a few…Years I have been a Moniker client for a few years now, their service has always been stable, I didnt experience down times like I had with previous hosts, and the value for money is great. In addition, I cant say enough about the great customer service they offer, very patient and a clear good will to help. I would like to thank specially Ivan Gonzalez from the support team who saved no efforts to help me with some server setup. Would very highly recommend Moniker for their stability and great customer service