Richie Anderton
CAThe guys at Moniker are really great! The guys at Moniker are really great! However, one of the third-party products they use is cPanel. We had a disastrous experience where our email would go out every day. A 99% failure rate. It was because one person in our organization had misconfigured their iPhone email account, but it took a week for cPanel to get back to Moniker with the answer. I sent Moniker emails every single day, and they responded promptly every single day. However, it took the folks at cPanel about a week to finally get the answer for us. It also seemed very odd that one email account with cPanel that wasn't set up properly could shut down all of the email accounts in the entire organization. Not good. Anyway, the folks at Moniker were always responsive to my pleas for help. And in the end, we did find a solution. I have used Moniker for all my domain hosting needs for many years and have always appreciated the high level of professionalism and support they provide. Even in spite of the horrible experience I had setting up this new email system with cPanel, the folks at Moniker were great and are highly recommended!
wei qiu
CNGreat service support! Due to some reasons, I had to migrate my domain name service from Moniker to aliyun, I forgot to export DNS zone before migration, and I had trouble with aliyun, fortunately I got the support from Moniker and solved the problem, thank you very much!
Chuck Davidson
GBGreat company Great company, great service! Just transferred 25 domains over to these guys and it could not have been any easier. Fast, cost effective and much better service than my previous registrar. Their customer service team responded when I had a question and I set all domains up easily on auto renew so I don’t lose them like guy below. I think these guys are top notch and will continue doing business with them! Thanks, Chuck
Rick Waters
GBExceptional customer service relating to managing domain portfolio Exceptional customer service relating to my domain name portfolio. The team is fast to respond, very knowledgeable and customer service oriented. That is why I will keep my domains with Moniker in the future...they really care about their clients.
Casey
GBExcellent customer service We’ve been using Moniker for years and always are impressed with the quick customer service. The phone number tel:1-844-760-0251 always leads us to a human voice upon the first answer, so no waiting or incessant “press 1...” to connect with assistance. Amazing in this world today.