Unexpectedly Great Support reached out to moniker tech support asking for help updating a PTR record. Whatever that is? They responded quickly, pointed me in the right direction to find it and installed it for me without skipping a beat! Great human based service in this day of chat bots in AI. I highly recommend them.

Purchase of the web and email hosting… Purchase of the web and email hosting was easy and the price was good. I have had a few occasions to seek support as I moved my web site to the new host and get DNS configured properly and the support has been very good.

AVOID Moniker!! Currently (April, 2024), I use four Internet Domain registrars, including Moniker. Of these four IDRs, Moniker is BY FAR the worst. On many occasions, I cannot access their website, not even for the purpose of logging-in! Furthermore, when I complain to their technical support staff, the response that I receive is wholly inadequate, even when I attach a screenshot that shows the problem that I encounter when trying to access the website.

Chat rep was excellent Chat rep was excellent. Professional and friendly. Christoph listened, then handled my request efficiently. I had reached out to close my account, but if I want to purchase domains in the future, I will return to Moniker simply because their support is stellar!

I have been a Moniker client for a few…Years I have been a Moniker client for a few years now, their service has always been stable, I didnt experience down times like I had with previous hosts, and the value for money is great. In addition, I cant say enough about the great customer service they offer, very patient and a clear good will to help. I would like to thank specially Ivan Gonzalez from the support team who saved no efforts to help me with some server setup. Would very highly recommend Moniker for their stability and great customer service