I have been a Moniker client for a few…Years I have been a Moniker client for a few years now, their service has always been stable, I didnt experience down times like I had with previous hosts, and the value for money is great. In addition, I cant say enough about the great customer service they offer, very patient and a clear good will to help. I would like to thank specially Ivan Gonzalez from the support team who saved no efforts to help me with some server setup. Would very highly recommend Moniker for their stability and great customer service

They're working hard so you don't have to I hardly ever think about our host services - because they run so smoothly they don't need my attention. However, when issues arise, usually due to changes with our website SaaS or Google updates, Moniker is always available to offer help. They are easy to work with, explain solutions without using techie lingo, and I have yet to have an issue they couldn't solve. They also follow up during and after the process and I greatly appreciate this!

The guys at Moniker are really great! The guys at Moniker are really great! However, one of the third-party products they use is cPanel. We had a disastrous experience where our email would go out every day. A 99% failure rate. It was because one person in our organization had misconfigured their iPhone email account, but it took a week for cPanel to get back to Moniker with the answer. I sent Moniker emails every single day, and they responded promptly every single day. However, it took the folks at cPanel about a week to finally get the answer for us. It also seemed very odd that one email account with cPanel that wasn't set up properly could shut down all of the email accounts in the entire organization. Not good. Anyway, the folks at Moniker were always responsive to my pleas for help. And in the end, we did find a solution. I have used Moniker for all my domain hosting needs for many years and have always appreciated the high level of professionalism and support they provide. Even in spite of the horrible experience I had setting up this new email system with cPanel, the folks at Moniker were great and are highly recommended!

Excellent customer service We’ve been using Moniker for years and always are impressed with the quick customer service. The phone number tel:1-844-760-0251 always leads us to a human voice upon the first answer, so no waiting or incessant “press 1...” to connect with assistance. Amazing in this world today.

AVOID Moniker!! Currently (April, 2024), I use four Internet Domain registrars, including Moniker. Of these four IDRs, Moniker is BY FAR the worst. On many occasions, I cannot access their website, not even for the purpose of logging-in! Furthermore, when I complain to their technical support staff, the response that I receive is wholly inadequate, even when I attach a screenshot that shows the problem that I encounter when trying to access the website.