Purchase of the web and email hosting… Purchase of the web and email hosting was easy and the price was good. I have had a few occasions to seek support as I moved my web site to the new host and get DNS configured properly and the support has been very good.

Domain registrars tend to be shady Domain registrars tend to be shady. GoDaddy tries to autobill you hundreds of dollars for no reason, cloudflare and porkbun don't let you change the name servers on your own domains, but moniker it a legitimate company with good customer support and decent (though not the cheapest) pricing. I've used them for years, and my aunt uses them too.

AVOID Moniker!! Currently (April, 2024), I use four Internet Domain registrars, including Moniker. Of these four IDRs, Moniker is BY FAR the worst. On many occasions, I cannot access their website, not even for the purpose of logging-in! Furthermore, when I complain to their technical support staff, the response that I receive is wholly inadequate, even when I attach a screenshot that shows the problem that I encounter when trying to access the website.

We neglected renewing our domain We neglected renewing our domain, which is an ecommerce and therefore uptime is crucial. Mayhem ensued. Luckily Moniker staff honored their 24h SLA and we were up and running again. Thank you, guys.

Chat rep was excellent Chat rep was excellent. Professional and friendly. Christoph listened, then handled my request efficiently. I had reached out to close my account, but if I want to purchase domains in the future, I will return to Moniker simply because their support is stellar!