Great service support! Due to some reasons, I had to migrate my domain name service from Moniker to aliyun, I forgot to export DNS zone before migration, and I had trouble with aliyun, fortunately I got the support from Moniker and solved the problem, thank you very much!

AVOID Moniker!! Currently (April, 2024), I use four Internet Domain registrars, including Moniker. Of these four IDRs, Moniker is BY FAR the worst. On many occasions, I cannot access their website, not even for the purpose of logging-in! Furthermore, when I complain to their technical support staff, the response that I receive is wholly inadequate, even when I attach a screenshot that shows the problem that I encounter when trying to access the website.

Chat rep was excellent Chat rep was excellent. Professional and friendly. Christoph listened, then handled my request efficiently. I had reached out to close my account, but if I want to purchase domains in the future, I will return to Moniker simply because their support is stellar!

We neglected renewing our domain We neglected renewing our domain, which is an ecommerce and therefore uptime is crucial. Mayhem ensued. Luckily Moniker staff honored their 24h SLA and we were up and running again. Thank you, guys.

Domain registrars tend to be shady Domain registrars tend to be shady. GoDaddy tries to autobill you hundreds of dollars for no reason, cloudflare and porkbun don't let you change the name servers on your own domains, but moniker it a legitimate company with good customer support and decent (though not the cheapest) pricing. I've used them for years, and my aunt uses them too.