Chat rep was excellent Chat rep was excellent. Professional and friendly. Christoph listened, then handled my request efficiently. I had reached out to close my account, but if I want to purchase domains in the future, I will return to Moniker simply because their support is stellar!

Overpriced domains above retail pricing… Overpriced domains above retail pricing and i've been with them for about 20 years, they now put the prices up so high to renew your domain and above $14 that i will now move all my remaining domains to another registra. You can find any out there that are cheaper than this company. All the are doing is a registra they are nothing special there is no service you want to pay extra for they don't do a good job anyways so avoid and use an affordable registra not these guys And look at their terrible canned reply it is offensive they reply like that to think it is acceptable. you do not strive at all, what utter drivel and nonsense from you guys it's not hard to be competitive. You are doing a cash grab and it's out of order. You are ripping people off. PERIOD Quality service: You are renewing a domain you are not providing service to the Royal Family here. That is it you are doing nothing special at all, you take my card number and renew the domain and an inflated rate. You think that is a service and a good service that loads of providers do at a fraction of the cost?

Purchase of the web and email hosting… Purchase of the web and email hosting was easy and the price was good. I have had a few occasions to seek support as I moved my web site to the new host and get DNS configured properly and the support has been very good.

They're working hard so you don't have to I hardly ever think about our host services - because they run so smoothly they don't need my attention. However, when issues arise, usually due to changes with our website SaaS or Google updates, Moniker is always available to offer help. They are easy to work with, explain solutions without using techie lingo, and I have yet to have an issue they couldn't solve. They also follow up during and after the process and I greatly appreciate this!

AVOID Moniker!! Currently (April, 2024), I use four Internet Domain registrars, including Moniker. Of these four IDRs, Moniker is BY FAR the worst. On many occasions, I cannot access their website, not even for the purpose of logging-in! Furthermore, when I complain to their technical support staff, the response that I receive is wholly inadequate, even when I attach a screenshot that shows the problem that I encounter when trying to access the website.