Exceptional customer service relating to managing domain portfolio Exceptional customer service relating to my domain name portfolio. The team is fast to respond, very knowledgeable and customer service oriented. That is why I will keep my domains with Moniker in the future...they really care about their clients.

Purchase of the web and email hosting… Purchase of the web and email hosting was easy and the price was good. I have had a few occasions to seek support as I moved my web site to the new host and get DNS configured properly and the support has been very good.

They're working hard so you don't have to I hardly ever think about our host services - because they run so smoothly they don't need my attention. However, when issues arise, usually due to changes with our website SaaS or Google updates, Moniker is always available to offer help. They are easy to work with, explain solutions without using techie lingo, and I have yet to have an issue they couldn't solve. They also follow up during and after the process and I greatly appreciate this!

Great service support! Due to some reasons, I had to migrate my domain name service from Moniker to aliyun, I forgot to export DNS zone before migration, and I had trouble with aliyun, fortunately I got the support from Moniker and solved the problem, thank you very much!

Unexpectedly Great Support reached out to moniker tech support asking for help updating a PTR record. Whatever that is? They responded quickly, pointed me in the right direction to find it and installed it for me without skipping a beat! Great human based service in this day of chat bots in AI. I highly recommend them.