Alec Tung
GBTop Tier Customer Service I just had an issue with Sender Domain Policies that we're easily able to fix with the help of Moniker Support. The customer support was top notch. They were super knowledgable and quick to respond. If I ever have DNS issues again I have full confidence that I'll be able to get the support I'm looking for.
Joe Plummer
GBBeen with Moniker a LONG time I've been with Moniker since they were called "Domain Systems." They've had their ups and downs, had some great and not-so-great employees, but overall I've been happy enough to stay with them all of these years. As an example, today I asked to expedite a domain transfer and support took care of it within 30 minutes. Yes, it would be better if I could do this on my own, but at least the option to expedite is available. Overall, no complaints.
Felipe Figueroa
CLWe neglected renewing our domain We neglected renewing our domain, which is an ecommerce and therefore uptime is crucial. Mayhem ensued. Luckily Moniker staff honored their 24h SLA and we were up and running again. Thank you, guys.
Bryan J
GBUnexpectedly Great Support reached out to moniker tech support asking for help updating a PTR record. Whatever that is? They responded quickly, pointed me in the right direction to find it and installed it for me without skipping a beat! Great human based service in this day of chat bots in AI. I highly recommend them.
Casey
GBExcellent customer service We’ve been using Moniker for years and always are impressed with the quick customer service. The phone number tel:1-844-760-0251 always leads us to a human voice upon the first answer, so no waiting or incessant “press 1...” to connect with assistance. Amazing in this world today.