customer
THOverpriced domains above retail pricing… Overpriced domains above retail pricing and i've been with them for about 20 years, they now put the prices up so high to renew your domain and above $14 that i will now move all my remaining domains to another registra. You can find any out there that are cheaper than this company. All the are doing is a registra they are nothing special there is no service you want to pay extra for they don't do a good job anyways so avoid and use an affordable registra not these guys And look at their terrible canned reply it is offensive they reply like that to think it is acceptable. you do not strive at all, what utter drivel and nonsense from you guys it's not hard to be competitive. You are doing a cash grab and it's out of order. You are ripping people off. PERIOD Quality service: You are renewing a domain you are not providing service to the Royal Family here. That is it you are doing nothing special at all, you take my card number and renew the domain and an inflated rate. You think that is a service and a good service that loads of providers do at a fraction of the cost?
Alec Tung
GBTop Tier Customer Service I just had an issue with Sender Domain Policies that we're easily able to fix with the help of Moniker Support. The customer support was top notch. They were super knowledgable and quick to respond. If I ever have DNS issues again I have full confidence that I'll be able to get the support I'm looking for.
Richie Anderton
CAThe guys at Moniker are really great! The guys at Moniker are really great! However, one of the third-party products they use is cPanel. We had a disastrous experience where our email would go out every day. A 99% failure rate. It was because one person in our organization had misconfigured their iPhone email account, but it took a week for cPanel to get back to Moniker with the answer. I sent Moniker emails every single day, and they responded promptly every single day. However, it took the folks at cPanel about a week to finally get the answer for us. It also seemed very odd that one email account with cPanel that wasn't set up properly could shut down all of the email accounts in the entire organization. Not good. Anyway, the folks at Moniker were always responsive to my pleas for help. And in the end, we did find a solution. I have used Moniker for all my domain hosting needs for many years and have always appreciated the high level of professionalism and support they provide. Even in spite of the horrible experience I had setting up this new email system with cPanel, the folks at Moniker were great and are highly recommended!
DeaH
GBChat rep was excellent Chat rep was excellent. Professional and friendly. Christoph listened, then handled my request efficiently. I had reached out to close my account, but if I want to purchase domains in the future, I will return to Moniker simply because their support is stellar!
Joe Plummer
GBBeen with Moniker a LONG time I've been with Moniker since they were called "Domain Systems." They've had their ups and downs, had some great and not-so-great employees, but overall I've been happy enough to stay with them all of these years. As an example, today I asked to expedite a domain transfer and support took care of it within 30 minutes. Yes, it would be better if I could do this on my own, but at least the option to expedite is available. Overall, no complaints.