DeaH
GBChat rep was excellent Chat rep was excellent. Professional and friendly. Christoph listened, then handled my request efficiently. I had reached out to close my account, but if I want to purchase domains in the future, I will return to Moniker simply because their support is stellar!
Joe Plummer
GBBeen with Moniker a LONG time I've been with Moniker since they were called "Domain Systems." They've had their ups and downs, had some great and not-so-great employees, but overall I've been happy enough to stay with them all of these years. As an example, today I asked to expedite a domain transfer and support took care of it within 30 minutes. Yes, it would be better if I could do this on my own, but at least the option to expedite is available. Overall, no complaints.
Treasurer
GBPurchase of the web and email hosting… Purchase of the web and email hosting was easy and the price was good. I have had a few occasions to seek support as I moved my web site to the new host and get DNS configured properly and the support has been very good.
Bryan J
GBUnexpectedly Great Support reached out to moniker tech support asking for help updating a PTR record. Whatever that is? They responded quickly, pointed me in the right direction to find it and installed it for me without skipping a beat! Great human based service in this day of chat bots in AI. I highly recommend them.
Casey
GBExcellent customer service We’ve been using Moniker for years and always are impressed with the quick customer service. The phone number tel:1-844-760-0251 always leads us to a human voice upon the first answer, so no waiting or incessant “press 1...” to connect with assistance. Amazing in this world today.