Best processor by far in our 20 years of business We've had several processors over 20 years and Dharma is by far the best. Rates are very competitive, they don't go up unexpectedly, and customer service is great. Even better is the company's philosophy. This company does not act like a bank--a welcome and refreshing change from all the others we've suffered with. Thanks, Dharma!

Awesome Service We joined Dharma recently--the service has smooth and a great experience. I really like their transparent pricing model and their willingness to help solve our issues.

AVOID AVOID AVOID AVOID AVOID AVOID! Very sketchy mishandling of our account. Dharma allowed a fraudulent terminal to be created with our merchant ID, without verifying its authenticity with us the owners. As a result, our account was hit with fraudulent refunds in excess of $3,000 until Dharma noticed and finally put in security, 3 MONTHS LATER. Even so, they NEVER told us about the breach, instead reprogramming our terminal and reissuing our merchant ID without any explanation as to why. When we noticed the incongruous charges, they claimed it is OUR responsibility for the funds, not theirs. They are on very shakey legal ground here. SOMETHING VERY BAD IS HAPPENING AT DHARMA. AVOID AT ALL COSTS.

Previously used First Data and Switched Previously used First Data with Suntrust. Switched to Dharma. Transition was seamless. No issues at all. Staff loved the customer support. Honest people. Transparent. Better price and contract. Millions of times better than First Data.

Dharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.