David
GBBest processor by far in our 20 years of business We've had several processors over 20 years and Dharma is by far the best. Rates are very competitive, they don't go up unexpectedly, and customer service is great. Even better is the company's philosophy. This company does not act like a bank--a welcome and refreshing change from all the others we've suffered with. Thanks, Dharma!
Dr. Tom McGuire
GBDharma is the Best Company I've Ever Worked With I've been a client of Dharma Merchant Services for over 9 years. They've always been available to answer my questions promptly and never once failed to find a solution. Dharma is, by FAR, the best Internet company I've worked with. Today was no different and I decided to take the time to sing their praise. I'd highly recommend them to anyone needed their services.
Mikhail
GBWe were looking to change our processor… We were looking to change our processor because we were upgrading our IT systems. While searching, we were looking for a processor that services NFPs by providing competitive rates and has support modern technology. Dharma was recommended to us by another NFP and it turned out to be a great choice. We got great tech support as we upgraded our systems to work in harmony with processor and got a rate that is about a third less of what we paid with previous processor. We have a dedicated contract person who is an email away and is quick to respond. I would recommend this processor to NFP that is looking for a CC processor.
Outdoor Living
GBAVOID AVOID AVOID AVOID AVOID AVOID! Very sketchy mishandling of our account. Dharma allowed a fraudulent terminal to be created with our merchant ID, without verifying its authenticity with us the owners. As a result, our account was hit with fraudulent refunds in excess of $3,000 until Dharma noticed and finally put in security, 3 MONTHS LATER. Even so, they NEVER told us about the breach, instead reprogramming our terminal and reissuing our merchant ID without any explanation as to why. When we noticed the incongruous charges, they claimed it is OUR responsibility for the funds, not theirs. They are on very shakey legal ground here. SOMETHING VERY BAD IS HAPPENING AT DHARMA. AVOID AT ALL COSTS.
PK
GBPreviously used First Data and Switched Previously used First Data with Suntrust. Switched to Dharma. Transition was seamless. No issues at all. Staff loved the customer support. Honest people. Transparent. Better price and contract. Millions of times better than First Data.