customer
GBOverall Smooth Transition It can be time consuming changing payment providers, but overall a smooth experience. Good service. Like the transparent pricing which is difficult to find in this space. Also get the impression that their rates will not change as long as interchange remains the same. Others lowered there regular monthly fee and actually came out slightly less, but I didn't want to make the change only to find things change afterwards.
Small Restaurant Owner
GBI researched over 15 companies! I am vast knowledge in credit card rates, what is offered by various companies, and what gimmicks many of these companies try to play. I researched over 15 companies, trimming down to three finalists. Dharma was the SECOND cheapest when it came to ALL cost associated with processing credit cards in a high-volume single unit restaurant. We went with Dharma because the sales rep simply answered the questions, did not try to "win" us over, and was straight forward. What made the difference is that Dharma does A LOT for society by donating to many charities and being a responsible business. Being a Rotarian, that matters, and we are willing to go with the SECOND cheapest company for what they stand far. They are also a small company with only a couple dozen employees with extremely low turnover (I also researched the company regarding employee satisfaction rate such as glass door). That means they take really good care of their staff...and that matters!!!
Kevin
GBDharma cares: about you, your business, and the community Dharma is more a partner than just some faceless processor. From the beginning they were super communicative and made a point to take interest in our business. Their team is quick to catch potential fraud and quick to resolve it. The fact that using their service also helps the community around us all makes them the perfect fit for us.
Karen from Dr. Lee Cohen's office
GBSuper simple set up Super simple set up. My questions were answered very promptly and efficiently. Nick Bencivenga could not have been nicer and more helpful in every way possible. Highly recommend. Very happy customer and really look forward to the savings. Palm Beach Center for Periodontics & Implant Dentistry
Mikhail
GBWe were looking to change our processor… We were looking to change our processor because we were upgrading our IT systems. While searching, we were looking for a processor that services NFPs by providing competitive rates and has support modern technology. Dharma was recommended to us by another NFP and it turned out to be a great choice. We got great tech support as we upgraded our systems to work in harmony with processor and got a rate that is about a third less of what we paid with previous processor. We have a dedicated contract person who is an email away and is quick to respond. I would recommend this processor to NFP that is looking for a CC processor.