Jacob Lee, Raleigh
GBDharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.
Lauren Hays
GBMy overall experience with Dharma has… My overall experience with Dharma has been great so far (new user as of 12/14/19) but I specifically want to call out Trace Wendell for his outstanding customer service and support. He was able to set up my account within the time frame allowed to ensure I was up and running when I needed to be. He is an asset to your company and your customers. Thank you, Trace!
Lauri
GBThe people at Dharma are ridiculously… The people at Dharma are ridiculously easy to work with!! This part of running a business is never fun, nor is it easy to understand, but all the wonderful people at Dharma make it relatively pain free! Honest, friendly, responsive are words I would use to describe them. It's like working with your favorite family members! Talk to them...give them a try (no contracts) - you won't regret it!
David
GBBest processor by far in our 20 years of business We've had several processors over 20 years and Dharma is by far the best. Rates are very competitive, they don't go up unexpectedly, and customer service is great. Even better is the company's philosophy. This company does not act like a bank--a welcome and refreshing change from all the others we've suffered with. Thanks, Dharma!
PK
GBPreviously used First Data and Switched Previously used First Data with Suntrust. Switched to Dharma. Transition was seamless. No issues at all. Staff loved the customer support. Honest people. Transparent. Better price and contract. Millions of times better than First Data.