I researched over 15 companies! I am vast knowledge in credit card rates, what is offered by various companies, and what gimmicks many of these companies try to play. I researched over 15 companies, trimming down to three finalists. Dharma was the SECOND cheapest when it came to ALL cost associated with processing credit cards in a high-volume single unit restaurant. We went with Dharma because the sales rep simply answered the questions, did not try to "win" us over, and was straight forward. What made the difference is that Dharma does A LOT for society by donating to many charities and being a responsible business. Being a Rotarian, that matters, and we are willing to go with the SECOND cheapest company for what they stand far. They are also a small company with only a couple dozen employees with extremely low turnover (I also researched the company regarding employee satisfaction rate such as glass door). That means they take really good care of their staff...and that matters!!!

Everything has been perfect so far We've only been with Dharma for a couple of weeks but, in that short time, the customer support has been top-notch. We asked a bunch of questions before signing up and they answered all questions promptly, courteously, and comprehensively. Unlike other merchant account providers, Dharma is completely up-front and transparent with their fees. As for funding, Dharma is faster than our former provider and there haven't been any batch failures.

Dharma cares: about you, your business, and the community Dharma is more a partner than just some faceless processor. From the beginning they were super communicative and made a point to take interest in our business. Their team is quick to catch potential fraud and quick to resolve it. The fact that using their service also helps the community around us all makes them the perfect fit for us.

Dharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.

Denieal Williams is one of the best… Denieal Williams is one of the best support reps I have every worked with. Smart, friendly, professional, courteous, and forgiving. Please make sure her efforts don't go unnoticed - her mgr needs to know this. She is an asset to your team and co and makes up for many other areas your co is lacking. Thanks