Carol
GBDharma delivers what they promise Dharma delivers what they promise - Great processing rates, no hidden fees or charges quietly added to my bill. Integrity and honesty are difficult to find in the merchant service world. Dharma also has good staff support. Being a bookkeeper, I have dealt with many different processors in different types of business. Dharma is definitely the best.
GCR@CTS
GBEverything has been perfect so far We've only been with Dharma for a couple of weeks but, in that short time, the customer support has been top-notch. We asked a bunch of questions before signing up and they answered all questions promptly, courteously, and comprehensively. Unlike other merchant account providers, Dharma is completely up-front and transparent with their fees. As for funding, Dharma is faster than our former provider and there haven't been any batch failures.
customer
GBWe haven't begun using them fully yet We haven't begun using them fully yet, but I was still confused on all the prices associated and what Dharma does compared to the needed accounts with MC Merchant and Authorize.net. As someone new to this, I guess I needed more step by step help. Looking forward to how it grows with us, however!
Jacob Lee, Raleigh
GBDharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.
Kevin
GBDharma cares: about you, your business, and the community Dharma is more a partner than just some faceless processor. From the beginning they were super communicative and made a point to take interest in our business. Their team is quick to catch potential fraud and quick to resolve it. The fact that using their service also helps the community around us all makes them the perfect fit for us.