customer
GBOverall Smooth Transition It can be time consuming changing payment providers, but overall a smooth experience. Good service. Like the transparent pricing which is difficult to find in this space. Also get the impression that their rates will not change as long as interchange remains the same. Others lowered there regular monthly fee and actually came out slightly less, but I didn't want to make the change only to find things change afterwards.
Outdoor Living
GBAVOID AVOID AVOID AVOID AVOID AVOID! Very sketchy mishandling of our account. Dharma allowed a fraudulent terminal to be created with our merchant ID, without verifying its authenticity with us the owners. As a result, our account was hit with fraudulent refunds in excess of $3,000 until Dharma noticed and finally put in security, 3 MONTHS LATER. Even so, they NEVER told us about the breach, instead reprogramming our terminal and reissuing our merchant ID without any explanation as to why. When we noticed the incongruous charges, they claimed it is OUR responsibility for the funds, not theirs. They are on very shakey legal ground here. SOMETHING VERY BAD IS HAPPENING AT DHARMA. AVOID AT ALL COSTS.
Guest
GBGreat merchant services company! Dharma Merchant Services is one of the best companies we have ever done business with! Every single person we have interacted with has been friendly, understanding, efficient, and effective. They have always gone out of their way to make sure they've answered every question and solved every problem we've ever thrown at them. And on top of all that, their fees are quite competitive!
Lauri
GBThe people at Dharma are ridiculously… The people at Dharma are ridiculously easy to work with!! This part of running a business is never fun, nor is it easy to understand, but all the wonderful people at Dharma make it relatively pain free! Honest, friendly, responsive are words I would use to describe them. It's like working with your favorite family members! Talk to them...give them a try (no contracts) - you won't regret it!
Dr. Tom McGuire
GBDharma is the Best Company I've Ever Worked With I've been a client of Dharma Merchant Services for over 9 years. They've always been available to answer my questions promptly and never once failed to find a solution. Dharma is, by FAR, the best Internet company I've worked with. Today was no different and I decided to take the time to sing their praise. I'd highly recommend them to anyone needed their services.