Kevin
GBDharma cares: about you, your business, and the community Dharma is more a partner than just some faceless processor. From the beginning they were super communicative and made a point to take interest in our business. Their team is quick to catch potential fraud and quick to resolve it. The fact that using their service also helps the community around us all makes them the perfect fit for us.
Outdoor Living
GBAVOID AVOID AVOID AVOID AVOID AVOID! Very sketchy mishandling of our account. Dharma allowed a fraudulent terminal to be created with our merchant ID, without verifying its authenticity with us the owners. As a result, our account was hit with fraudulent refunds in excess of $3,000 until Dharma noticed and finally put in security, 3 MONTHS LATER. Even so, they NEVER told us about the breach, instead reprogramming our terminal and reissuing our merchant ID without any explanation as to why. When we noticed the incongruous charges, they claimed it is OUR responsibility for the funds, not theirs. They are on very shakey legal ground here. SOMETHING VERY BAD IS HAPPENING AT DHARMA. AVOID AT ALL COSTS.
Jacob Lee, Raleigh
GBDharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.
Dr. Tom McGuire
GBDharma is the Best Company I've Ever Worked With I've been a client of Dharma Merchant Services for over 9 years. They've always been available to answer my questions promptly and never once failed to find a solution. Dharma is, by FAR, the best Internet company I've worked with. Today was no different and I decided to take the time to sing their praise. I'd highly recommend them to anyone needed their services.
Sadu
GBDenieal Williams is one of the best… Denieal Williams is one of the best support reps I have every worked with. Smart, friendly, professional, courteous, and forgiving. Please make sure her efforts don't go unnoticed - her mgr needs to know this. She is an asset to your team and co and makes up for many other areas your co is lacking. Thanks