Dharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.

Best processor by far in our 20 years of business We've had several processors over 20 years and Dharma is by far the best. Rates are very competitive, they don't go up unexpectedly, and customer service is great. Even better is the company's philosophy. This company does not act like a bank--a welcome and refreshing change from all the others we've suffered with. Thanks, Dharma!

My overall experience with Dharma has… My overall experience with Dharma has been great so far (new user as of 12/14/19) but I specifically want to call out Trace Wendell for his outstanding customer service and support. He was able to set up my account within the time frame allowed to ensure I was up and running when I needed to be. He is an asset to your company and your customers. Thank you, Trace!

Dharma cares: about you, your business, and the community Dharma is more a partner than just some faceless processor. From the beginning they were super communicative and made a point to take interest in our business. Their team is quick to catch potential fraud and quick to resolve it. The fact that using their service also helps the community around us all makes them the perfect fit for us.

Previously used First Data and Switched Previously used First Data with Suntrust. Switched to Dharma. Transition was seamless. No issues at all. Staff loved the customer support. Honest people. Transparent. Better price and contract. Millions of times better than First Data.