West Coast Sailing - Accounting
GBDharma is topnotch! Dharma has been great to work with! The reps and support team have always been quick to respond and helpful in any way possible. I have found them to be trustworthy and honest. The rates are outstanding and the user interface for reconciling daily batches is very user-friendly and intuitive. I would highly recommend them to anyone.
Outdoor Living
GBAVOID AVOID AVOID AVOID AVOID AVOID! Very sketchy mishandling of our account. Dharma allowed a fraudulent terminal to be created with our merchant ID, without verifying its authenticity with us the owners. As a result, our account was hit with fraudulent refunds in excess of $3,000 until Dharma noticed and finally put in security, 3 MONTHS LATER. Even so, they NEVER told us about the breach, instead reprogramming our terminal and reissuing our merchant ID without any explanation as to why. When we noticed the incongruous charges, they claimed it is OUR responsibility for the funds, not theirs. They are on very shakey legal ground here. SOMETHING VERY BAD IS HAPPENING AT DHARMA. AVOID AT ALL COSTS.
Lauren Hays
GBMy overall experience with Dharma has… My overall experience with Dharma has been great so far (new user as of 12/14/19) but I specifically want to call out Trace Wendell for his outstanding customer service and support. He was able to set up my account within the time frame allowed to ensure I was up and running when I needed to be. He is an asset to your company and your customers. Thank you, Trace!
Lauri
GBThe people at Dharma are ridiculously… The people at Dharma are ridiculously easy to work with!! This part of running a business is never fun, nor is it easy to understand, but all the wonderful people at Dharma make it relatively pain free! Honest, friendly, responsive are words I would use to describe them. It's like working with your favorite family members! Talk to them...give them a try (no contracts) - you won't regret it!
customer
GBWe haven't begun using them fully yet We haven't begun using them fully yet, but I was still confused on all the prices associated and what Dharma does compared to the needed accounts with MC Merchant and Authorize.net. As someone new to this, I guess I needed more step by step help. Looking forward to how it grows with us, however!