Jacob Lee, Raleigh
GBDharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.
Kevin
GBDharma cares: about you, your business, and the community Dharma is more a partner than just some faceless processor. From the beginning they were super communicative and made a point to take interest in our business. Their team is quick to catch potential fraud and quick to resolve it. The fact that using their service also helps the community around us all makes them the perfect fit for us.
Mikhail
GBWe were looking to change our processor… We were looking to change our processor because we were upgrading our IT systems. While searching, we were looking for a processor that services NFPs by providing competitive rates and has support modern technology. Dharma was recommended to us by another NFP and it turned out to be a great choice. We got great tech support as we upgraded our systems to work in harmony with processor and got a rate that is about a third less of what we paid with previous processor. We have a dedicated contract person who is an email away and is quick to respond. I would recommend this processor to NFP that is looking for a CC processor.
West Coast Sailing - Accounting
GBDharma is topnotch! Dharma has been great to work with! The reps and support team have always been quick to respond and helpful in any way possible. I have found them to be trustworthy and honest. The rates are outstanding and the user interface for reconciling daily batches is very user-friendly and intuitive. I would highly recommend them to anyone.
Ken Evola
GBAwesome Service We joined Dharma recently--the service has smooth and a great experience. I really like their transparent pricing model and their willingness to help solve our issues.