Dharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.

AVOID AVOID AVOID AVOID AVOID AVOID! Very sketchy mishandling of our account. Dharma allowed a fraudulent terminal to be created with our merchant ID, without verifying its authenticity with us the owners. As a result, our account was hit with fraudulent refunds in excess of $3,000 until Dharma noticed and finally put in security, 3 MONTHS LATER. Even so, they NEVER told us about the breach, instead reprogramming our terminal and reissuing our merchant ID without any explanation as to why. When we noticed the incongruous charges, they claimed it is OUR responsibility for the funds, not theirs. They are on very shakey legal ground here. SOMETHING VERY BAD IS HAPPENING AT DHARMA. AVOID AT ALL COSTS.

My overall experience with Dharma has… My overall experience with Dharma has been great so far (new user as of 12/14/19) but I specifically want to call out Trace Wendell for his outstanding customer service and support. He was able to set up my account within the time frame allowed to ensure I was up and running when I needed to be. He is an asset to your company and your customers. Thank you, Trace!

Dharma is topnotch! Dharma has been great to work with! The reps and support team have always been quick to respond and helpful in any way possible. I have found them to be trustworthy and honest. The rates are outstanding and the user interface for reconciling daily batches is very user-friendly and intuitive. I would highly recommend them to anyone.

Super simple set up Super simple set up. My questions were answered very promptly and efficiently. Nick Bencivenga could not have been nicer and more helpful in every way possible. Highly recommend. Very happy customer and really look forward to the savings. Palm Beach Center for Periodontics & Implant Dentistry