I researched over 15 companies! I am vast knowledge in credit card rates, what is offered by various companies, and what gimmicks many of these companies try to play. I researched over 15 companies, trimming down to three finalists. Dharma was the SECOND cheapest when it came to ALL cost associated with processing credit cards in a high-volume single unit restaurant. We went with Dharma because the sales rep simply answered the questions, did not try to "win" us over, and was straight forward. What made the difference is that Dharma does A LOT for society by donating to many charities and being a responsible business. Being a Rotarian, that matters, and we are willing to go with the SECOND cheapest company for what they stand far. They are also a small company with only a couple dozen employees with extremely low turnover (I also researched the company regarding employee satisfaction rate such as glass door). That means they take really good care of their staff...and that matters!!!

Awesome Service We joined Dharma recently--the service has smooth and a great experience. I really like their transparent pricing model and their willingness to help solve our issues.

We were looking to change our processor… We were looking to change our processor because we were upgrading our IT systems. While searching, we were looking for a processor that services NFPs by providing competitive rates and has support modern technology. Dharma was recommended to us by another NFP and it turned out to be a great choice. We got great tech support as we upgraded our systems to work in harmony with processor and got a rate that is about a third less of what we paid with previous processor. We have a dedicated contract person who is an email away and is quick to respond. I would recommend this processor to NFP that is looking for a CC processor.

Dharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.

Everything has been perfect so far We've only been with Dharma for a couple of weeks but, in that short time, the customer support has been top-notch. We asked a bunch of questions before signing up and they answered all questions promptly, courteously, and comprehensively. Unlike other merchant account providers, Dharma is completely up-front and transparent with their fees. As for funding, Dharma is faster than our former provider and there haven't been any batch failures.