Sadu
GBDenieal Williams is one of the best… Denieal Williams is one of the best support reps I have every worked with. Smart, friendly, professional, courteous, and forgiving. Please make sure her efforts don't go unnoticed - her mgr needs to know this. She is an asset to your team and co and makes up for many other areas your co is lacking. Thanks
Jacob Lee, Raleigh
GBDharma's customer service is pretty… Dharma's customer service is pretty amazing. There's no phone trees or virtual assistants, or operators with heavy accents. Someone just answers the phone and fixes your problems or answers your questions in a couple of minutes. Their prices or great, too. I've used them for about 5 years, and don't plan on switching anytime soon.
Lauri
GBThe people at Dharma are ridiculously… The people at Dharma are ridiculously easy to work with!! This part of running a business is never fun, nor is it easy to understand, but all the wonderful people at Dharma make it relatively pain free! Honest, friendly, responsive are words I would use to describe them. It's like working with your favorite family members! Talk to them...give them a try (no contracts) - you won't regret it!
Outdoor Living
GBAVOID AVOID AVOID AVOID AVOID AVOID! Very sketchy mishandling of our account. Dharma allowed a fraudulent terminal to be created with our merchant ID, without verifying its authenticity with us the owners. As a result, our account was hit with fraudulent refunds in excess of $3,000 until Dharma noticed and finally put in security, 3 MONTHS LATER. Even so, they NEVER told us about the breach, instead reprogramming our terminal and reissuing our merchant ID without any explanation as to why. When we noticed the incongruous charges, they claimed it is OUR responsibility for the funds, not theirs. They are on very shakey legal ground here. SOMETHING VERY BAD IS HAPPENING AT DHARMA. AVOID AT ALL COSTS.
Karen from Dr. Lee Cohen's office
GBSuper simple set up Super simple set up. My questions were answered very promptly and efficiently. Nick Bencivenga could not have been nicer and more helpful in every way possible. Highly recommend. Very happy customer and really look forward to the savings. Palm Beach Center for Periodontics & Implant Dentistry