Saved my mother From the start, Senior Safety was helpful & informative on their products. They were supportive in setting up the system without any issues. My mom had a fall the VERY next day after having the system!! They quickly contacted me & I was able to assist her. Otherwise, she would have been on the floor for hours. Because she could no longer live independently, we returned the system with ease. They prorated our billing. Very professional! Highly recommend!

great customer service/fast delivery This system was recommended by a friend who uses it for her mother, and there's never been an issue the 3 times her mom pushed the button. The representatives I spoke with were helpful, informative, and answered my questions knowledgably. The system arrived 2 days after ordering. I live a distance from my mom and don't have her on-line yet, but will next week. I don't expect there to be an issue, and if there is I'll post another review. So far, highly recommend.

I purchased the monitor for my 91y/o… I purchased the monitor for my 91y/o mother. It has the same features that her previous alert system had. She was paying $1000 a year for the other system and Senior Safety is only $30/month. On-line registration was easy and set up and testing the system was simple. The customer service rep even turned up the volume on the system so my mother could hear.

Steer clear… choose other options. Steer clear… choose other options.. My 86 year old mother fell and her Get Help Now unit failed, causing her to lay on her floor for 7hrs with no response.I called 800 number left message with phone service and 17 hours later I received a response from Miss Compassionate who put the blame on the hook up.After checking MY connections,I have deemed THEIR unit defective and THIER customer service unacceptable.If you care about your love one and can picture them laying on a cold floor for hours, Steer clear

excellent customer service excellent customer service. The price is the best of all of the companies we inquired about, This is an affordable and reliable service you can't do without. We feel so much safer with senior safety. We love the staff, they are kind, explain everything and insist that you can call anytime. You can't find this dedication anywhere in 2022 from any other company, love the system easy to install.