Virtually impossible to contact… Virtually impossible to contact Carelynx supervisor. Unreliable service from helpers,leaving me hanging with no help when I need it the most! Something is wrong with the entire process!

Carelinx lies about incentives. There are none! I am beginning to see why the clients are in despair over this company. They can not get answers and when they do get answers the answers may or my not be true. I have waited months for incentives that were pitched to me to encourage me to take certain clients and or shifts. There is virtually no support for these incentives. You can not see where they have been accepted or rejected. You can not see wether they are in a process are not. Various agents may tel you this or that and I am beginning to understand that these incentives do not exist at all. I believe that Carelinx is lying about the incentives. I also believe that at some point caregivers wil not be paid for services rendered. I have been waiting a week for a client to approve a time sheet. It is already time to go back to the client for another visit.

Jus very good communication they do… Jus very good communication they do care about they staff that's what I like. We matter to because we need care in order to care for another.

App is confusing App is confusing. My pay is confusing and delayed. The time clock that times my shifts shorts me. By lagging or stopping when I put my phone down to work. This app is horrible. I hate using it to get paid Absolutely HATE it.

Okay! but have problems getting in Easy to log in and out If the CareLinx system is down for maintenance, can someone send an email to caregivers that this happening. I had to uninstall the app several times to be able to log in for client, but to no avail then proceeded to call the the office for help and that's how I learned that the system was down for several hours.