Courtney Vinson
GBI had all the info I needed to succeed George made sure I had all the information to be successful with my new machine and patiently answered all my questions. I felt I was in good hands learning a new machine.
Marisol Luciano
GBIf I could give the a 0 . If I could give them a 0 .. I would. It’s been the WORST Homecare company I have ever acquired. They don’t acknowledge that if a patient has a power. Port it’s because they can’t have their veins accessed. They’ve given the runaround for over a month to get labs- now that I demand that my mother be discharged , now they act sweet and try to see if they can resolve the issue- no humanity, no concern and no empathy. Thumbs down!! So disappointed! There are better Homecare companies who really know what they’re doing and put patients first, like it should be!
jacqueline
GBThe staff is always so kind excellent… The staff is always so kind excellent customer service! Daniel always takes the time to answer any questions pertaining to oxygen usage and concerns Thank you for awesome folks!
David P. Pribyson
GBMy health provider changed my oxygen… My health provider changed my oxygen usage & I was low on oxygen bottles when I called for more bottles the rep told me it would be delivered on Tuesday if they weren’t able to deliver today. To add to my frustration I opened a new bottle today it wad in the red zone Empty earlier in the week a new bottle was half full being that I need continual flow at 2 liters resting 4 while walking would be a nightmare for anyone needing O2 to stay alive so all turned out good though.
Sam Kirkpatrick
GBEquipment Delivery and set-up. Miguel was very friendly and answered all of our questions thoroughly. He was more than willing to help me get the trapeze set up correctly and properly.