Rourke Palmer
GBDid the test under the guidance of… Did the test under the guidance of Divya who gave me loads of useful tips which made the process much smoother than when I did it by myself previously. Very convenient that the mailing is already paid for and set up.
Tushar Sinha
GBHaving Live Assistance Is A Bliss Divya was helpful in navigating through the at home test. I look forward to the test results. How ever I think blood drawing experience can be enhanced with better finger prik device.
Jim
GBYou're making decisions on out-of-date data. The idea behind SiPhox is great. The numbers I get seem reasonable and consistent with past bloodwork done by other labs. However, unless you live in Southern California, their use of USPS, and their relatively slow processing time means you end up trying to make decisions on out-of-date data. For Instance, I'm on a carnivore diet that is changing my body and my bloodwork somewhat rapidly -- especially given that I'm trying to reduce medications at the same time. I took a blood sample on a Friday. I immediately took it to the local post office. I tracked the sample. It sat in one facility for about 3 days, then went to another facility for a couple of days, then it was delivered to Siphox -- 7 calendar days later. After Siphox received the sample on the following Friday, it was 10 calendar days later before it was processed. I purchased the unlimited subscription so I could do these tests once per month to help me make adjustments. I knew I was probably looking at a bit over a week to get results (but hoping for a week or less), but over half a month to get a result makes Siphox a dubious way to make adjustments to try to improve my bloodwork. I can only view the history.
Aaron Schott
GBAbsolutely disappointed with their… Absolutely disappointed with their customer service. Ordered an unlimited membership after being with the company for years and despite requesting a refund after the recurring charge went though as it is not currently in our budget, they declined a refund and a potential customer again in the future. Sometimes life gets busy and you forget about these things. Should have been understandable in my opinion. I recommend against this company and especially against any recurring subscription. You have to worry about a company when something like this is an issue. There are plenty of send-away lab services and I believe you should look to one of the others for your health care and lab needs. UPDATE: minutes after this review, I received an email citing an error on their part regarding an email alert that should have been sent reminding me of the recurring charge. I was thankful to receive this refund but they did say with the info they had, they made the correct decision previously regarding not issuing a refund. Again, I am happy they decided to return my fees but I would still use caution with any recurring subscriptions.
eric nordstrom
GBEasy and inexpensive good turnaround… Easy and inexpensive good turnaround time with no hassle