Absolutely disappointed with their… Absolutely disappointed with their customer service. Ordered an unlimited membership after being with the company for years and despite requesting a refund after the recurring charge went though as it is not currently in our budget, they declined a refund and a potential customer again in the future. Sometimes life gets busy and you forget about these things. Should have been understandable in my opinion. I recommend against this company and especially against any recurring subscription. You have to worry about a company when something like this is an issue. There are plenty of send-away lab services and I believe you should look to one of the others for your health care and lab needs. UPDATE: minutes after this review, I received an email citing an error on their part regarding an email alert that should have been sent reminding me of the recurring charge. I was thankful to receive this refund but they did say with the info they had, they made the correct decision previously regarding not issuing a refund. Again, I am happy they decided to return my fees but I would still use caution with any recurring subscriptions.

Not a great experience Not a great experience. It took around 3 weeks to receive my test results after sending them in. It took 8 days from the day my results were received at their lab until they actually processed and returned my test results. Not great given the very high price of this service. I had bloodwork done by my doctor during the time I was waiting for these results. Those were returned in 24 hours. There were large discrepancies between some of the Labcorp results and those from SiphoX.

Did the test under the guidance of… Did the test under the guidance of Divya who gave me loads of useful tips which made the process much smoother than when I did it by myself previously. Very convenient that the mailing is already paid for and set up.

Easy and inexpensive good turnaround… Easy and inexpensive good turnaround time with no hassle

Buyer beware. Here are the two issues I've had with SiPhox. 1. Almost complete absence of customer support. I've emailed support multiple times and no one responds. I purchased a test. It was received and signed for by SiPhox staff, but no results and no follow-up for six weeks. 2. I like to biohack that's why I signed up. However, I've had routine bloodwork carried on the same day as I completed the SiPhox. The results are completely at odds. I trust LapCorp more than I'd trust SiPhox... I started off with a very positive experience. After the first few blood tests, I had a coaching call and the doc was excellent. But the rest is pretty sh*te. I really hope someone else figures out this because I'm done with SiPhox.