Best customer Service!… Some of the fastest most efficient customer service I've ever seen! Very refreshing to have a small problem handled within minutes....at 7:00 in the morning! Great product. great Instructions. this company is the real deal!

You're making decisions on out-of-date data. The idea behind SiPhox is great. The numbers I get seem reasonable and consistent with past bloodwork done by other labs. However, unless you live in Southern California, their use of USPS, and their relatively slow processing time means you end up trying to make decisions on out-of-date data. For Instance, I'm on a carnivore diet that is changing my body and my bloodwork somewhat rapidly -- especially given that I'm trying to reduce medications at the same time. I took a blood sample on a Friday. I immediately took it to the local post office. I tracked the sample. It sat in one facility for about 3 days, then went to another facility for a couple of days, then it was delivered to Siphox -- 7 calendar days later. After Siphox received the sample on the following Friday, it was 10 calendar days later before it was processed. I purchased the unlimited subscription so I could do these tests once per month to help me make adjustments. I knew I was probably looking at a bit over a week to get results (but hoping for a week or less), but over half a month to get a result makes Siphox a dubious way to make adjustments to try to improve my bloodwork. I can only view the history.

Customer service was very good Customer service was very good. Eva helped me through the process of drawing the blood since it was my first time doing this.

Excellent Excellent, helpful and valuable product. Very similar results to my blood draw test and more thorough. Appreciate having access to home tests that are not provided by my insurance company or doctor so that I can more effectively take the right steps to take good care of my health. Great customer experience as well.

Customer service is 5 star The custom service is very good. Colin called today and helped me understand how the system works. They are also very good at allowing customers to resend samples AT NO CHARGE TO THE CUSTOMER if , like me, you send in a sample with not enough blood. This is a stand up company that I see having a solid relationship long term relationship with. Sincerely, Daniel W.